What are the responsibilities and job description for the Counter Sales Representative II position at World Electric?
There’s a Place for You at World Electric
A career at World Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. World Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Florida and Georgia and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.
Being “Powered by Difference” means we respect and value diverse perspectives. Within World Electric we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.
World Electric is looking for a Counter Sales Representative to join our team! The Counter Sales Representative will be responsible for selling electrical supplies, various parts, and equipment at specific counter locations. This includes facilitating moving products throughout the warehouse through equipment in areas such as Receiving, Stocking, Shipping, Order Processing and Replenishment.
Key Accountabilities:
Sales
Determines the make and type of product needed.
Discusses use and features of various parts.
Research replacement part stock number and price.
Fills customer orders from stock
Placing special orders and branch transfers for nonstock orders or backorders.
Receives payment or obtains credit authorization.
Advises customer on substitution or modification of part when replacement is not available.
Receives and fills telephone orders.
Assists customers with gathering their material.
Assists customers with loading the material in their vehicle.
Makes proactive telephone calls to potential new customers and existing customers.
Customer Service:
Greets customers in a timely, professional, and courteous manner.
Maintains a professional appearance
Maintain a clean work area
Operations:
Operates computer to enter order, retrieve data.
Sorts and places material or items on racks, shelves, or in bins.
Regularly rotate inventory on display racks in the counter area
Construct orders based on delivery area preventing stock from being damaged on delivery.
Box up and label material.
Ability to operate wire machine for Will Call customers.
Stock Replenishment:
Examines returned part to determine if defective, and exchanges part or refunds money.
Assists in organizing counter
Verify correct quantities and items for all sections.
Keep the display rack stocked.
Education and/or Experience:
High school diploma or general education degree (GED)
1 year or more related customer service-oriented experience
Requirements:
Ability to work in a fast-paced environment
Strong math and reading skills
Forklift Certification preferred
Physical Demands (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.):
Ability to frequently lift, carry, push, and slide packages that typically weigh up to 50 lbs.
Frequently requires standing, walking, bending, climbing, reaching with arms, and constant use of hands.
Ability to stand on feet for majority of an 8-hour day
Continuous mental and visual alertness to maintain safety and achieve accuracy.
Requires flexibility and mobility in body movements.
Occasionally, may be required to lift items greater than 75 lbs. with assistance.
What We Offer You
We offer great family-friendly benefits to full-time associates:
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Professional and personal development programs
- Tuition reimbursement
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)
We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.
Learn More About Us
Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we’re “Powering Progress for Future Generations.”
LinkedIn: https://www.linkedin.com/company/world-electric-supply/?viewAsMember=true
Instagram: https://www.instagram.com/worldelectricsupply?igsh=MWZpM3Rwc3BjM3l1Zw==
Learn more at https://careers.sonepar-us.com/worldelectric/us/en/home
World Electric is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us
Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.
