What are the responsibilities and job description for the Quote Specialist position at World Class Industries?
Description
WCI is committed to building a championship culture centered around caring, learning, and results that provides the benefits of a small family-owned company where each WCI’er is appreciated, able to make a difference, and work as a team. We are looking for new talent in our Quote team! We are looking for individuals who align with our core values:
What we are looking for:
WCI is committed to building a championship culture centered around caring, learning, and results that provides the benefits of a small family-owned company where each WCI’er is appreciated, able to make a difference, and work as a team. We are looking for new talent in our Quote team! We are looking for individuals who align with our core values:
- Agile
- Genuine
- Team Driven
- Managing the full request-for-quote (RFQ) process from intake and prioritization through tracking and on-time delivery of accurate, competitive quotes.
- Reviewing technical and commercial requirements, resolve questions early, and ensure each quote aligns with customer needs and business objectives.
- Partnering with internal teams and suppliers to gather inputs and secure competitive cost, quality, and delivery commitments.
- Tracking open quotes, communicating status, and following up proactively to meet customer deadlines and provide exceptional service.
- Maintaining accurate quote records, notes, pricing details, and version control in the ERP system while supporting margin goals.
- Supporting customer cost-management programs and coordinate clear, successful handoffs to internal and external partners when business is awarded.
- Performing other tasks as required
What we are looking for:
- High school diploma (required), Bachelor’s degree and/or relevant work experience (preferred)
- Microsoft Office (Word, Excel, Outlook) proficiency (required)
- Epicor Kinetic ERP experience (preferred)
- 2-5 years of quoting, pricing management and customer support (preferred)
- Experience with material commodities and manufacturing processes (preferred)
- Advanced organization skills (required)
- Understanding of supply chain management and purchasing techniques (preferred)
- Experience communicating with customers/vendors via phone, email and in person (preferred)
- Project management (preferred)
- Ability to read prints, understand call outs, and quality specifications (preferred)
- Ability to make strategic decisions regarding supplier selection and purchasing parameters to ensure quote competitiveness and margin protection (preferred)