What are the responsibilities and job description for the Sales Development Representative (Remote) position at Workwear Outfitters?
Our Managed Uniform Programs division at Workwear Outfitters is a leading provider of work apparel and footwear, empowering workers across diverse industries. We deliver scalable, branded uniform solutions that simplify program management and enhance consistency for our clients.
Brands under the Workwear Outfitters umbrella include Red Kap®, Bulwark®, Image Authority®, Kodiak®, Terra®, Liberty ®, Work Authority®, Workrite® Fire Service, Chef Designs®, Horace Small®, CritiCore®, and OOBE®. Workwear Outfitters is also the exclusive licensee for Dickies® apparel in the B2B channel.
Our Purpose: “We champion and empower workers who make our world work better”
Major benefits include medical, vision and dental, Life and Disability coverage.
Other benefits included: 401K, Tuition reimbursement, Employee Assistance Program, Flexible Spending Accounts, and many others.
What You Will Do as a Sales Development Representative (SDR):
We are seeking a proactive Sales Development Representative (SDR) to drive pipeline growth and enhance brand visibility by engaging directly with end-user organizations in the workwear apparel industry. This role focuses on building relationships with mid-market companies (25–100 wearers), qualifying leads, and supporting sales and marketing initiatives to increase market penetration and foster long-term customer partnerships.
How You Will Make a Difference
Brands under the Workwear Outfitters umbrella include Red Kap®, Bulwark®, Image Authority®, Kodiak®, Terra®, Liberty ®, Work Authority®, Workrite® Fire Service, Chef Designs®, Horace Small®, CritiCore®, and OOBE®. Workwear Outfitters is also the exclusive licensee for Dickies® apparel in the B2B channel.
Our Purpose: “We champion and empower workers who make our world work better”
Major benefits include medical, vision and dental, Life and Disability coverage.
Other benefits included: 401K, Tuition reimbursement, Employee Assistance Program, Flexible Spending Accounts, and many others.
What You Will Do as a Sales Development Representative (SDR):
We are seeking a proactive Sales Development Representative (SDR) to drive pipeline growth and enhance brand visibility by engaging directly with end-user organizations in the workwear apparel industry. This role focuses on building relationships with mid-market companies (25–100 wearers), qualifying leads, and supporting sales and marketing initiatives to increase market penetration and foster long-term customer partnerships.
How You Will Make a Difference
- Proactively engage mid-market end users via outbound channels (phone, email, LinkedIn, etc.) to identify new opportunities and introduce Workwear Outfitters’ managed uniform solutions.
- Qualify inbound and outbound leads to ensure they meet program criteria before scheduling discovery calls, prioritizing sales efforts for maximum impact.
- Build and nurture a robust sales pipeline by engaging decision-makers, setting appointments, and tracking progress through the sales cycle.
- Maintain accurate records of customer interactions and engagement activities in Salesforce (or equivalent CRM), ensuring data hygiene and effective follow-up.
- Collaborate with marketing and product teams to support campaigns, follow up on past wins for renewals, and promote new product additions to existing programs.
- Present and demonstrate managed uniform program solutions, uncover business needs, and position Workwear Outfitters as a trusted partner.
- Provide regular updates on sales activities, pipeline status, and market feedback to sales leadership.
- Bachelor’s degree preferred; recent graduates welcome.
- 1–3 years of experience in sales, business development, or customer-facing roles (uniforms/apparel industry experience a plus).
- Proven ability to build and maintain strong client relationships.
- Excellent communication and interpersonal skills; confident presenting over phone, video, and in person.
- Proficiency with CRM software (Salesforce), Microsoft Office, and digital outreach tools.
- Highly organized, detail-oriented, and self-motivated.
- Ability to work independently and as part of a team.
- Strong problem-solving and negotiation skills.