What are the responsibilities and job description for the ISO Quality Coordinator position at Workwear Outfitters?
Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in Nashville, Tennessee with more than 5,500 employees in facilities spanning the globe.
Brands under the Workwear Outfitters umbrella include Red Kap®, Bulwark®, Image Authority®, Kodiak®, Terra®, Liberty ®, Work Authority®, Workrite® Fire Service, Chef Designs®, Horace Small®, CritiCore®, and OOBE®. Workwear Outfitters is also the exclusive licensee for Dickies® apparel in the B2B channel.
Our Purpose: “We champion and empower workers who make our world work better”
Major benefits include medical, vision and dental, Life and Disability coverage.
Other benefits included: 401K, Tuition reimbursement, Employee Assistance Program, Flexible Spending Accounts, and many others.
What You Will Do as a ISO Quality Coordinator
The position plans, coordinates and participates in quality management system processes designed to support consistent customer satisfaction with established quality and ISO 9001 standards.
How You Will Make a Difference
Brands under the Workwear Outfitters umbrella include Red Kap®, Bulwark®, Image Authority®, Kodiak®, Terra®, Liberty ®, Work Authority®, Workrite® Fire Service, Chef Designs®, Horace Small®, CritiCore®, and OOBE®. Workwear Outfitters is also the exclusive licensee for Dickies® apparel in the B2B channel.
Our Purpose: “We champion and empower workers who make our world work better”
Major benefits include medical, vision and dental, Life and Disability coverage.
Other benefits included: 401K, Tuition reimbursement, Employee Assistance Program, Flexible Spending Accounts, and many others.
What You Will Do as a ISO Quality Coordinator
The position plans, coordinates and participates in quality management system processes designed to support consistent customer satisfaction with established quality and ISO 9001 standards.
How You Will Make a Difference
- Acts as the lead facilitator for WWOF (Nashville based) quality management system (QMS) to meet ISO 9001 certification requirements.
- Assists Quality Management with objectives and coordinates improvement activities in cooperation with other managers to maintain conformance and continuous improvement, ultimately maximizing customer satisfaction.
- Assists all areas that are in, or interact with, the Nashville area QMS activities to ensure continuous improvement and control over process outputs.
- Plans, promotes, organizes, and/or supports training activities, internal audits, internal auditor competency, document control, corrective actions, opportunities for improvements, and changes related to the QMS and ISO 9001. May be required to write training documentation and work instructions for QMS processes.
- Supports and facilitates reactions and responses to non-conformance reports and corrective action requests
- Supports and facilitates the issuing and reviewing of Supplier Corrective Actions.
- Trains, develops, and assists ISO 9001 representatives in meeting their objectives and responsibilities.
- Facilitates the maintenance of our ISO 9001certification
- Ensure the education of new hires and the on-going development of WWOF’s QMS
- Compiles and executes bi-annual Management Review meeting with Senior Leadership Team, and monitors all follow up activities.
- Provides first level technical support for Quality Management System software and performs System Administrator functions
- Functions as primary contact for the ISO 9001 Registrar, maintaining communication, scheduling, and planning external audits, and responding to findings.
- Travels to suppliers, facilities, and training as needed or required.
- Supports the Quality Lab as needed in maintaining the ISO IEC 17025 accreditation.
- Supports One West as needed in maintaining the ISO 9001 conformance.
- Support other Quality Department team functions as needed.
- External training required as soon as possible for ISO 9001 lead auditor.
- Future requirements for additional training
- Bachelor’s Degree and some experience/exposure to quality, textile, or product design OR 3-5 years of experience in quality, textile, or product design.
- Knowledge of quality management systems and processes.
- Proficient in MS Excel, Word, and PowerPoint.
- Ability to read, analyze, and interpret general business periodicals, professional journals, or technical procedures.
- Ability to write reports, business correspondence, work instructions, and procedure manuals.
- Ability to effectively present information and respond to questions from leaders, employees, and customers.
- Ability to lead teams in resolving problems in various situations with multiple departments.