What are the responsibilities and job description for the Human Resources Manager position at Workplace HCM, Inc.?
Position Summary
Workplace HCM is hiring a Human Resources Manager to lead and oversee our clients’ outsourced HR service needs. The ideal candidate will have a minimum of 5–7 years of progressive HR experience, including strong expertise in employee relations, policy development, compliance, and strategic HR leadership.
The HR Manager will serve as a trusted advisor and primary liaison between Workplace HCM and an array of clients, employees, and vendors. This role requires both strategic oversight and hands-on execution, ensuring clients receive high-level HR guidance, compliant processes, and exceptional service delivery.
Responsibilities of the Human Resources Manager
- Lead the development, implementation, and administration of comprehensive human resource programs, policies, and procedures for client organizations.
- Partner with clients’ leadership teams to develop HR strategies aligned with business goals and organizational growth.
- Oversee and manage employee relations matters, including coaching, performance management, disciplinary actions, investigations, and conflict resolution.
- Ensure compliance with all federal, state, and local employment laws and reporting requirements; proactively communicate regulatory updates to clients.
- Direct and oversee HR initiatives including employee training programs, handbook development, job descriptions, legal rollouts, and workforce planning efforts.
- Provide strategic guidance on compensation, benefits administration, leave management, performance and talent development, employee engagement, and recognition programs.
- Manage full-cycle recruiting and onboarding processes, including workforce planning, sourcing strategies, interviewing, and onboarding execution.
- Serve as senior HR resource and escalation point for complex employee and client concerns.
- Maintain strong client relationships through proactive communication, regular check-ins, and consultative problem-solving.
- Travel to client locations within the tri-state area as needed (no regular overnight travel required).
Requirements of the Human Resources Manager
- 5–7 years of progressive Human Resources experience, with prior leadership or management responsibility preferred
- Extensive employee relations experience including investigations, coaching, performance management, and conflict resolution
- Strong knowledge of HR best practices, policies, and procedures
- In-depth knowledge of federal, state, and local employment laws and regulations
- Proven ability to act as a strategic business partner and trusted advisor
- Exceptional customer service and client relationship management skills
- Advanced organizational, administrative, and time management abilities
- Excellent written, verbal, presentation, and communication skills
- Bachelor’s degree in Human Resources or related field required
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification required
Position Type / Expected Hours of Work
- Full-Time / On-Site Position
- Some travel to clients within the tri-state area
- Work Hours: 8:30 AM – 5:00 PM, Monday through Friday