What are the responsibilities and job description for the Member Engagement Specialist position at Workout Anytime - Grove?
Benefits:
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Wellness resources
Position Overview
The Member Engagement Specialist/Sales Rep will greet and direct members, guests and staff as they enter the gym and provide control of the front door location.
We Offer
- Competitive pay
- Training programs
- Employee discounts and perks
- Promotion opportunities
- Fitness-minded workplace culture
- Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent)
- Plus, additional perks!
Responsibilities
- Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym
- Personally checks each member into the gym using the proper check-in procedures
- Register all guests into the gym using proper registration procedures
- Provides new guests with a tour of the gym and helps answer questions about current membership options
- Assists guests with purchasing a new membership
- Answers phone in a professional and courteous manner and uses proper phone greeting techniques
- Processes retail and concession sales
- Cleans and maintains the front desk area
Requirements
- Excellent customer service skills
- Ability to communicate effectively with both staff and members
- Ability to multi-task
About Workout Anytime
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180 units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
- Attitude
- Care
- Excellence
Strategic Drivers
- Think Big
- Keep It Simple
- Do It With Integrity
If ongoing education is important to you, and our Mission, Vision, and Values speak to your heart and align with your values, reach out now! Don’t let this opportunity pass you by!