What are the responsibilities and job description for the Network Operations Engineer position at WorkGenius Group?
Title: Network Operations Engineer
Industry: Automotive/Technology
Location: Scottsdale, AZ
Duration: ~6 Months
Responsibilities
ref_id: ad488316-c61a-4284-95d7-42696ea343d8
Industry: Automotive/Technology
Location: Scottsdale, AZ
Duration: ~6 Months
Responsibilities
- Provide proactive, 24x7 monitoring of critical IT services, networks, and infrastructure.
- Acknowledge, investigate, and triage system alerts as the primary responder for incidents.
- Follow operational procedures and escalation pathways to route complex issues.
- Monitor the real-time health of cloud environments, databases, DNS, and authentication services.
- Participate in incident retrospective calls to improve system reliability.
- 5 years in a NOC, SOC, TechOps, or similar structured operations environment.
- Proven experience monitoring enterprise networks and cloud infrastructure (AWS or GCP).
- Strong understanding of TCP/IP, DNS, and authentication services.
- Proficiency with modern monitoring platforms (e.g., Grafana, Datadog, etc.).
- Excellent written and verbal communication skills under high-pressure situations.
- NOC
- SOC
- TechOps
- incident management
- infrastructure monitoring
- cloud services
- TCP/IP
- DNS
- monitoring tools
- communication skills
ref_id: ad488316-c61a-4284-95d7-42696ea343d8
Salary : $52