What are the responsibilities and job description for the Cash Posting & Credits Supervisor position at Workforce Connections?
Job Title: Cash Posting & Credits SupervisorSchedule (Work hours, number of hours/week):40 hours/weekMonday-Friday, regular business hoursApproximate Length of Assignment:3-6 months with possibility to convert to full timePotential to convert to permanent FTE (Y/N)Yes – ideal candidate will want to be in this position on a full-time basis.Location / hybrid or onsite: Hybrid – onsite daily to start, transition to 2 days/week minimum onsite after training.May also be required to go to cashier’s office on main campus Job ResponsibilitiesSupervise the daily operations of cash posting and credit balance teams, ensuring accurately and timely posting and reconciliation of all incoming payments while maintaining credit balances in compliance with payer and regulatory guidelines, and company policies.Supervise the processing of payment batches, including denials, contractual adjustments, and guarantor payments, to ensure all payments batches are balanced and closed timely.Oversee the analysis of Explanation of Benefits (EOB) information, including the review of co-pays, deductibles, co-insurance, contractual adjustments, denials, and other details, to ensure the accuracy of patient balances. Lead the team in resolving any cash balance or posting errors and ensure proper documentation of these resolutions or related issues to safeguard the organization in the event of an audit. Analyze and evaluate key performance indicators related to cash posting timeliness, accuracy, and backlogs, and train the cash posting team accordingly. Prepare and evaluate reports on cash performance, offering data-driven insights into trends, gaps, and potential areas for improvement and addressing escalated posting issues. Review all refund and retraction requests and approve those within the position’s scope of authority.Qualifications (degree, past experience, certifications):High school diploma/GED required, Bachelor’s degree preferred3 years of experience in areas of cash posting, cash reconciliation, and credit balance resolution is required.Healthcare experience required.Epic payment posting certification preferred.Interview Schedule (whom, where, length): 30 minutes with Director and Senior Director
Salary : $57,000 - $75,200