What are the responsibilities and job description for the Collections Specialist position at WorkBay?
The Collections Specialist will monitor rent collections across WorkBay's entire portfolio, working proactively and respectfully with both current and past tenants to bring accounts into good standing.
About WorkBay
WorkBay is a premier provider of small industrial spaces dedicated to supporting entrepreneurs and small business owners. We offer flexible leasing options and a diverse range of unit sizes, making it easy for businesses of all kinds to find the right space and grow.
Role Description
This is a full-time, on-site Collections Specialist role based in Draper, UT. The Collections Specialist will manage accounts receivable, monitor past-due balances, and perform debt and cash collection activities in line with company policies. Daily tasks include contacting tenants regarding outstanding payments, negotiating payment arrangements, documenting all interactions, and escalating issues when necessary.
Qualifications
- Strong interpersonal skills
- 2 years of collections experience preferred
- Experience in property management or related industries is beneficial
- Bilingual: Spanish and English speaking is a plus, but not required
- Excellent phone etiquette and demonstrated customer service skills, especially in difficult situations
- Proven time management skills
- Strong attention to detail; self-directed; and the ability to multitask
Compensation
- $40,000–$50,000 annually, depending on experience
Salary : $40,000 - $50,000