What are the responsibilities and job description for the EAP Clinical Counselor position at Work Place Options?
We know that finding a meaningful and rewarding job can be a long journey.
Our goal is to make that process as easy as possible for you. Start your journey with us by browsing available jobs.
At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.
We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.
Nous savons que la recherche d'un emploi intéressant et gratifiant peut être un long parcours.
Notre objectif est de rendre ce processus aussi facile que possible pour vous. Commencez votre parcours avec nous en consultant les offres d'emploi disponibles.
Chez Workplace Options, nous nous engageons à construire un lieu de travail où les individus se sentent habilités à apporter leur entièreté au travail, sans jugement ni crainte de discrimination, et nous en sommes responsables. Nous comprenons qu'une organisation diversifiée n'est qu'un début et qu'elle aura besoin de soins et d'attention pour s'épanouir. Nous continuerons à prendre des mesures pour obtenir des résultats équitables et mesurables.
Nous nous efforçons de cultiver un espace où les différentes voix sont non seulement entendues, mais aussi activement recherchées et appréciées pour les perspectives uniques qu'elles apportent. En embrassant et en promouvant l'authenticité, nous visons à construire une communauté dynamique et inclusive qui favorise la collaboration, l'innovation, l'appartenance et l'épanouissement personnel.
EAP Clinical Counselor
Dallas, TX
Full Time
Entry Level
Share
Who We Are
At Workplace Options (WPO), we deliver human-centric solutions that empower people to thrive - personally and professionally. With a global team of more than 4,800 professionals, we provide real-time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide. Since 1982, we’ve partnered with employers, health plans, and insurers to design flexible, forward-thinking programs that evolve alongside today’s changing workforce.
Today, we support 160 million people across 150,000 organizations, including over half of Fortune 500 companies. Now part of the TELUS Health family, we are expanding our global impact by combining decades of wellbeing expertise. Together, we’re building healthier, more resilient organizations—one person at a time.
Current Opportunity: EAP Clinical Counselor
Location: US
Onsite/Hybrid/Remote: Remote or hybrid depending on your proximity to our Raleigh office
Salary: $50,000 for day shifts, $58,300 for night shifts, plus competitive benefits offering
Years of experience: Minimum of 2 years of direct counseling experience
Shifts: We have a range of day, evening and overnight full-time (40 hour per week) shifts available.
What You Will Do
Our EAP Counselors engage with participants over the phone, video, chat & email all while demonstrating what we call: The Power of a Good Conversation – creating a connection with the client to ensure they feel heard, supported, and cared for.
It’s difficult to describe an average day for our counselors, as each caller presents with a unique set of challenges, and it would be from your clinical conversation that would help each person navigate a way forward. These short videos provide a good insight into what it’s like to be a counsellor here at Workplace Options: Being a Counselor at WPO and Member Experience - The Power of a Good Conversation
If you are a mental health provider that wants to provide emotional support with a warm and empathic approach to people of all ages, cultures, and backgrounds from around the world, this is the role for you.
Responsibilities
To excel in this role, you will need the following qualifications and skills:
At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:
Full benefits package, Paid time off, 401k match, Clinical supervision, Clinical supervision stipend, Training/tuition reimbursement, Access to professional monthly clinical development webinars & professional development workshops to assist with CEUs, Gym reimbursement, Wellness rewards, Access to EAP benefits and all WPO services, Mentorship Program, 24/7 support for risk calls, Employee exchange programme, Comprehensive training provided for this position.
At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.
We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.
For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience
Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).
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Our goal is to make that process as easy as possible for you. Start your journey with us by browsing available jobs.
At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.
We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.
Nous savons que la recherche d'un emploi intéressant et gratifiant peut être un long parcours.
Notre objectif est de rendre ce processus aussi facile que possible pour vous. Commencez votre parcours avec nous en consultant les offres d'emploi disponibles.
Chez Workplace Options, nous nous engageons à construire un lieu de travail où les individus se sentent habilités à apporter leur entièreté au travail, sans jugement ni crainte de discrimination, et nous en sommes responsables. Nous comprenons qu'une organisation diversifiée n'est qu'un début et qu'elle aura besoin de soins et d'attention pour s'épanouir. Nous continuerons à prendre des mesures pour obtenir des résultats équitables et mesurables.
Nous nous efforçons de cultiver un espace où les différentes voix sont non seulement entendues, mais aussi activement recherchées et appréciées pour les perspectives uniques qu'elles apportent. En embrassant et en promouvant l'authenticité, nous visons à construire une communauté dynamique et inclusive qui favorise la collaboration, l'innovation, l'appartenance et l'épanouissement personnel.
EAP Clinical Counselor
Dallas, TX
Full Time
Entry Level
Share
Who We Are
At Workplace Options (WPO), we deliver human-centric solutions that empower people to thrive - personally and professionally. With a global team of more than 4,800 professionals, we provide real-time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide. Since 1982, we’ve partnered with employers, health plans, and insurers to design flexible, forward-thinking programs that evolve alongside today’s changing workforce.
Today, we support 160 million people across 150,000 organizations, including over half of Fortune 500 companies. Now part of the TELUS Health family, we are expanding our global impact by combining decades of wellbeing expertise. Together, we’re building healthier, more resilient organizations—one person at a time.
Current Opportunity: EAP Clinical Counselor
Location: US
Onsite/Hybrid/Remote: Remote or hybrid depending on your proximity to our Raleigh office
Salary: $50,000 for day shifts, $58,300 for night shifts, plus competitive benefits offering
Years of experience: Minimum of 2 years of direct counseling experience
Shifts: We have a range of day, evening and overnight full-time (40 hour per week) shifts available.
What You Will Do
Our EAP Counselors engage with participants over the phone, video, chat & email all while demonstrating what we call: The Power of a Good Conversation – creating a connection with the client to ensure they feel heard, supported, and cared for.
It’s difficult to describe an average day for our counselors, as each caller presents with a unique set of challenges, and it would be from your clinical conversation that would help each person navigate a way forward. These short videos provide a good insight into what it’s like to be a counsellor here at Workplace Options: Being a Counselor at WPO and Member Experience - The Power of a Good Conversation
If you are a mental health provider that wants to provide emotional support with a warm and empathic approach to people of all ages, cultures, and backgrounds from around the world, this is the role for you.
Responsibilities
- Provide single session telephonic and video counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality.
- Assess clients thoroughly to ensure appropriateness for short-term counselling.
- Assess and manage high risk calls and working closely with individuals at risk.
- Appropriately refer clients to external resources or within WPO as part of our holistic approach.
- Collaboratively develop clear and concise treatment plans for clients.
- Maintain clear clinical and task-oriented documentation in case management system.
- Any additional tasks pertinent to the position, as deemed appropriate by management.
To excel in this role, you will need the following qualifications and skills:
- Social worker, Counselor or Psychologist with accompanying Master’s degree
- Minimum 2 years direct client-contact providing counseling or mental health services
- Experience providing assessments and/or using clinical assessment tools.
- Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness,
- Integrative, Systemic counselling.
- Training in crisis intervention and supporting high risk clients beneficial.
- Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work performance.
At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:
Full benefits package, Paid time off, 401k match, Clinical supervision, Clinical supervision stipend, Training/tuition reimbursement, Access to professional monthly clinical development webinars & professional development workshops to assist with CEUs, Gym reimbursement, Wellness rewards, Access to EAP benefits and all WPO services, Mentorship Program, 24/7 support for risk calls, Employee exchange programme, Comprehensive training provided for this position.
At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.
We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.
For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience
Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).
Share
Apply for this position
Required*
" style="display: inline-block; line-height: 1; vertical-align: bottom; padding: 0px; margin: 0px; text-indent: 0px;">
First Name*
Last Name*
Email Address*
Phone*
Address
Resume*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume
Paste your resume here or Attach resume file
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
GenderDecline to answerFemaleMale
Race/EthnicityDecline to answerHispanic or LatinoWhite, not Hispanic or LatinoBlack or African-American, not Hispanic or LatinoAsian, not Hispanic or LatinoNative Hawaiian or Other Pacific Islander, not Hispanic or LatinoAmerican Indian or Alaskan Native, not Hispanic or LatinoTwo or More Races, not Hispanic or LatinoMENA (Middle Eastern and North African)
Human Check*
Submit Application
Salary : $50,000