What are the responsibilities and job description for the Ticket Taker position at Worcester Red Sox?
Job Title: Ticket Taker
Department/Group: Ticket Operations
Reports To: Vice President, Ticket Operations
Position Type: Seasonal
Overview
The Ticket Taker for the Worcester Red Sox will be tasked with scanning game tickets at various access points throughout Polar Park on game days and special events. These key team members will focus on providing excellent customer service and assisting in creating a memorable experience for our fans when entering & existing Polar Park. The club will provide this team member with all necessary training and tools to deliver on our high expectations as we prepare to play our “WooSox 26” season!
Role And Responsibilities
Through the intersection of baseball and family entertainment, the Worcester Red Sox strive to be an organization whose people, culture, and practices reflect the acceptance, advocacy, and celebration of diversity and individuality that we expect of society. We are an Equal Opportunity Employer and prospective employees will receive consideration without discrimination based on race, religion, color, sex, age, national origin, disability, military/veteran status, sexual orientation, gender identity/expression, or any other characteristic protected by applicable law.
Department/Group: Ticket Operations
Reports To: Vice President, Ticket Operations
Position Type: Seasonal
Overview
The Ticket Taker for the Worcester Red Sox will be tasked with scanning game tickets at various access points throughout Polar Park on game days and special events. These key team members will focus on providing excellent customer service and assisting in creating a memorable experience for our fans when entering & existing Polar Park. The club will provide this team member with all necessary training and tools to deliver on our high expectations as we prepare to play our “WooSox 26” season!
Role And Responsibilities
- Scan game tickets at access points throughout Polar Park on both game days and special events
- Provide the highest level of customer service
- Develop an understanding of the Polar Park seating layout
- Ensure accuracy of game tickets
- Identify and solve ticket issues
- Other duties as assigned
- Outgoing and fan friendly
- Passion for the product and providing excellent customer service
- Strong communication, organizational, and interpersonal skills
- Ability to work outside, on your feet, in all weather conditions for extended periods of time
- Ability to be coachable, with a desire to learn and excel
- Ability to problem solve, work independently, and on a team
- Ability to follow written and/or oral instructions
- Flexibility to work nontraditional hours (nights, weekends, holidays)
- Bilingual, multilingual, and/or fluent in ASL
Through the intersection of baseball and family entertainment, the Worcester Red Sox strive to be an organization whose people, culture, and practices reflect the acceptance, advocacy, and celebration of diversity and individuality that we expect of society. We are an Equal Opportunity Employer and prospective employees will receive consideration without discrimination based on race, religion, color, sex, age, national origin, disability, military/veteran status, sexual orientation, gender identity/expression, or any other characteristic protected by applicable law.