What are the responsibilities and job description for the Account Executive, Group Sales position at Worcester Red Sox?
Diamond Baseball Holdings
DBH was formed in 2021 to support, promote, and enhance Minor League Baseball through professional management, best practices, innovation, and investment.
Worcester Red Sox are actively seeking a Group Sales Account Executive to join their highly dynamic Ticket Sales Team. We believe that Ticket Sales is a vital part of our team’s performance, and our Group Sales Account Executives play a critical role in that success. We are looking for someone who is passionate about building relationships and creating memories for WooSox fans.
This role will focus primarily on selling group outings to little leagues, religious organizations, schools, colleges, etc. but possess the ability to sell any ticket product to any client. The individual in this position is expected not only to be an exceptional salesperson but also to deliver outstanding customer service to all clients to ensure fan retention and to establish a positive experience with the brand.
Essential Duties and Responsibilities
- Represent the organization with the utmost professionalism in the community
- Generate new business by prospecting, cold calling, appointments, stadium tours, and attending networking/community events
- Renew inherited groups and season ticket members
- Work closely with sales and marketing departments to develop compelling sales programs and components focused on long-term business sustainability
- Utilize KORE CRM to maintain a healthy, up-to-date sales pipeline
- Maintain a database of contacts and sales progression using Tickets.com
- Meet and/or exceed personal sales goals
- Meet and/or exceed daily and weekly outbound call/appointment expectations
- Possess a “team player” mentality and willingness to help with tasks such as tarp pulls, fireworks pickup, and other duties as assigned
Qualifications
- Bachelor's Degree or equivalent work experience
- Minimum of 6 months of sales or customer service experience
- Demonstrate a proven track record in sales and building quality relationships, preferably within the sports industry
- Have a friendly and professional telephone demeanor
- Strong desire to learn about our business and grow your professional career
- Ability to effectively express ideas verbally and in writing
- Possess a positive attitude
- Ability to work non-traditional hours including nights, weekends, holidays, etc. as the schedule demands
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.