What are the responsibilities and job description for the Medical Receptionist position at Worcester County Orthopedics?
Front Desk Secretary
Worcester County Orthopedics – Worcester, MA
Worcester County Orthopedics is a busy, fast-paced orthopedic practice seeking a full-time Front Desk Secretary to join our team. The ideal candidate is friendly, organized, dependable, and able to multitask while delivering excellent customer service to our patients.
Responsibilities Include:
- Greeting and checking patients in and out
- Answering and directing incoming phone calls
- Scheduling and confirming appointments
- Collecting copays and processing payments
- Verifying insurance information
- Managing patient paperwork and updating demographics
- Assisting with referrals and basic administrative tasks
- Maintaining a professional and welcoming front office environment
Qualifications:
- Prior medical office experience preferred
- Strong communication and customer service skills
- Ability to multitask in a high-volume setting
- Attention to detail and strong organizational skills
- Comfortable handling confidential patient information
- EMR experience preferred
- Team-oriented with a positive attitude
Position Details:
- Full-time position
- Competitive pay based on experience
- Supportive, team-focused work environment
Worcester County Orthopedics prides itself on providing high-quality orthopedic care while maintaining a professional and compassionate patient experience. If you enjoy working in a busy medical setting and being part of a collaborative team, we encourage you to apply.
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $21 - $23