What are the responsibilities and job description for the Security Guard position at Worcester Art Museum?
Description
The Worcester Art Museum is looking for a part-time Security Guard to join the Security team and play a key role in keeping the Museum safe, secure, and running smoothly around the clock. Schedules include nights, overnights, weekends, and some holidays, so flexibility is essential. This role is a great fit for someone with prior security, monitoring, or dispatch-style experience who is comfortable working independently within a structured, procedure driven environment.
This role is primarily based in a control room, where you’ll monitor security cameras and critical building systems such as intrusion alarms, fire alarms, access control, and climate control. You’ll manage staff, vendor, and contractor access, log deliveries, complete shift reports, and perform regular rounds of the building. You’ll also be responsible for identifying situations that don’t look right—such as system alerts, safety concerns, or unexpected activity—and taking appropriate first steps by following established procedures and escalating concerns as needed. In many cases, you are the starting point for emergency response coordination, including contacting management or emergency services when required.
The ideal candidate can work independently, stay detail oriented, and use sound judgment while following written procedures. You should be comfortable identifying issues, communicating clearly by phone, radio, and in writing, and remaining calm while following procedures in urgent situations, including during overnight shifts. This role is well suited for someone who is reliable, proactive, and able to manage their responsibilities during quieter periods, while also working collaboratively as part of a small, close knit team. Experience in security operations, system monitoring, dispatch, or a similar environment is strongly preferred.
Position Title: Security Guard
Employment Type: Part-time, non-exempt
Department: Security
Division: Operations
Reports to: Security Operations Manager
Supervisory Responsibilities: None
Salary Range: Starting rate $16.25 hourly
Requirements
Key Requirements:
- Comfort with technology: Comfortable learning and using monitoring tools, email, and related systems.
- Strong attention to detail: Able to monitor systems, complete rounds, and spot irregularities or safety issues.
- Adaptability and resilience: Stays calm, flexible, and responsive when priorities change.
- Strong communication skills: Clear communication by phone, radio, and in writing with staff and vendors; limited public interaction.
- Team collaboration: Works well with a small team and partners across departments.
- Relevant experience: Security or system-monitoring experience preferred; related facilities or customer-service experience also valued.
- Must be 21 years of age or older
Physical Requirements
This role includes regular movement throughout the building as part of routine safety rounds. Candidates must be able to walk long distances, use stairs, and remain in a standing or seated position for extended periods while monitoring systems and performing assigned duties, with or without reasonable accommodation.
About WAM
The Worcester Art Museum connects people, communities, and cultures through the experience of art. Our wide-ranging exhibitions tell global stories—from art made thousands of years ago to works being created today. The Museum’s collection of nearly 40,000 objects, assembled since its opening in 1898, provides a foundation to connect visitors of all ages with art, artists, and the ideas they spark. With strong ties to both our local community and the international art world, the Worcester Art Museum is an essential cultural venue for Central Massachusetts and beyond.
Inclusion, Diversity, Equity, and Accessibility at WAM: At WAM we are committed to building a diverse environment, one where staff feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Please visit our Mission, Vision, and Values page to learn more.
The Museum is an equal opportunity employer committed to diversity.
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