What are the responsibilities and job description for the Protective Services Guard position at Worcester Art Museum?
Description
The Worcester Art Museum is hiring Protective Services Guards! This part-time job is entry level with a starting rate of $15.50 hourly. Our Protective Services Guards are one of many groups that serve as the face of WAM to the public and are essential to facilitating access to the amazing collection that the museum houses. On busy days, you will be juggling visitor questions, monitoring galleries, discouraging curious children from licking the artwork, and much more. On slower days you may find yourself on your own in a gallery space for long stretches of time. It is important that our guards be comfortable with the variable pacing of the museum, whatever a day may bring.
This role blends hospitality and security, requiring individuals who are calm under pressure, attentive to detail, and comfortable working independently for extended periods. Strong communication skills and a calm demeanor are essential, especially when handling unexpected situations or enforcing boundaries. Our Protective Services Guards facilitate the interactions between our guests and our art, so being able to smoothly navigate a variety of social interactions is important. Comfort with basic technology (email, scheduling apps, payroll systems) is also required.
Whether you're a retiree, student, artist, or someone seeking meaningful part-time work in a beautiful environment, this role offers the chance to engage with art, people, and purpose—without taking your work home.
Position Title: Protective Services Guard
Employment Type: Part-Time, Non-Exempt
Department: Protective Services
Division: Operations
Reports to: Protective Services Manager
Supervisory Responsibilities: None
Salary Range: Starting rate $15.50 hourly
Requirements
Key Requirements:
- Punctual and dependable, with a strong sense of responsibility and time management.
- Adaptable and calm under pressure, able to handle unexpected situations with professionalism.
- Excellent interpersonal skills, comfortable engaging with diverse visitors and enforcing rules respectfully.
- Able to stand for long periods and navigate stairs as needed.
- Comfortable with basic technology, including email, scheduling, and payroll platforms.
About WAM
The Worcester Art Museum connects people, communities, and cultures through the experience of art. Our wide-ranging exhibitions tell global stories—from art made thousands of years ago to works being created today. The Museum’s collection of nearly 40,000 objects, assembled since its opening in 1898, provides a foundation to connect visitors of all ages with art, artists, and the ideas they spark. With strong ties to both our local community and the international art world, the Worcester Art Museum is an essential cultural venue for Central Massachusetts and beyond.
Diversity, Equity, Accessibility, and Inclusion at WAM: At WAM we are committed to building a diverse environment, one where staff feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Please visit our Mission, Vision, and Values page to learn more.
The Museum is an equal opportunity employer committed to diversity.
Salary : $16