What are the responsibilities and job description for the Logistics Claim Specialist - Bilingual (English/Korean) position at Woongjin, Inc?
Company Description
For More Open Positions Visit us at:
http://recruiting.woongjininc.com/
Our Mission
WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k)
- Paid Sick hours
Job Description
- Manage and process all damage-related claims, covering both finished goods and raw material components in the warehouses
- Identify, investigate, and document damages (handling, transportation, storage, production, etc.)
- Coordinate claim resolution with internal departments including production, logistics, quality, warehouse, and finance
- Prepare and submit claim documentation to internal departments, vendors, carriers, and other interested party
- Track claim status, recovery progress, and closure timelines
- Maintain comprehensive claim records and develop periodic damage and claim trend reports
- Support internal audits and compliance requirements related to damage and claim management
Qualifications
- Bilingual in English & Korean
- Minimum 1 years of experience in claim management, quality, logistics, warehouse, or manufacturing operations
- Hands-on experience handling product or material damage cases in a manufacturing or plant environment
- Strong investigation, documentation, and cross-functional coordination skills
- Ability to manage multiple claim cases simultaneously
- Proficiency in MS Excel
Preferred Qualifications
- Experience in manufacturing plants handling both finished goods and raw materials
- Familiarity with internal claim processes, vendor claims, and insurance handling
- Experience working with external suppliers, carriers, or insurance companies
Additional Information
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
Salary : $23 - $26