What are the responsibilities and job description for the Front Desk Staff position at WoodStream Wellness?
WoodStream Wellness achieves a superior standard by offering a comprehensive selection of mental health services with the goal of cultivating the optimal form of ourselves.
Our WSW Team includes board-certified specialists committed to treating, inspiring, empowering, nurturing, and supporting the human spirit. Our office is proud to offer both prescribers for medication management and therapists for psychotherapy. In addition, we provide comprehensive medical weight loss services and professional psychological testing to address a wide range of needs. At WSW, we are devoted to not only upholding but surpassing standards of mental health care and our clients’ expectations. We serve the Dayton and Cincinnati area with honor.
**Job Summary:**
We are looking for a part-time Front Desk Administrative Assistant to join our team! The perfect candidate will provide outstanding customer service and administrative support at the front desk. This position involves working three 10-hour shifts per week, and will be required to travel between our Miamisburg and Fairborn locations. There may also be opportunities for extra hours as needed.
**Duties:**
- Greet and welcome guests with a warm smile and in a friendly and professional manner
- Checking patients in and out; communicating with providers
- Manage incoming and outgoing mail/e-mail/faxes
- Schedule appointments and maintain calendars
- Assist with project coordination and paperwork tasks
- Patient collections and billing tasks
- Provide customer support with inquiries or issues
- Perform general office duties
**Qualifications:**
- Positive mindset and willingness to be a team player
- Previous experience as a Front Desk Receptionist or in a similar role preferred
- Knowledge of mental health office procedures is a plus
- Strong customer service skills with the ability to handle various personalities
- Proficiency in using computers and office equipment
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Familiarity with calendar management software
This position offers the opportunity to work in a dynamic environment where our positive culture and your contributions make a difference. If you are organized, detail-oriented, and enjoy interacting with people, we encourage you to apply for this position.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $15 - $17