What are the responsibilities and job description for the Front Desk Receptionist position at Hayes Arboretum?
POSITION OVERVIEW
As the first point of contact for Hayes Arboretum, the Receptionist serves as the "face" of our 466-acre nature preserve. We are looking for an individual who is passionate about nature and the history of Hayes Arboretum. You will manage visitor flow, provide information about our hiking trails and educational programs, and perform essential tasks to keep our Nature Center running smoothly.
KEY ROLES & RESPONSIBILITIES
Visitor Services
- Welcome guests, provide trail maps, and explain current arboretum rules.
- Answer questions regarding the property.
- Manage gift shop and inventory.
Administrative Support
- Manage the main phone line and transfer calls.
- Assist other staff members with miscellaneous tasks.
Facility Upkeep
- Ensure the Nature Center and Nature Playscape areas are tidy and ready for visitors.
- Stock print materials and update the Community Board.
QUALIFICATIONS
- Education: High School Diploma or equivalent required.
- Experience: Previous experience in customer service or administrative roles is preferred.
- Skills: Proficiency in computer literacy including Google Workspace applications. Ability to collaborate with staff members. Strong verbal communication skills and a friendly demeanor. Familiarity with Square POS System. Ability to be dressed and arrive on time, ready to work.
- Physical Requirements: Ability to sit or stand for extended periods of time. Occasionally lift 25 lbs. Able to walk up and down stairs and various terrains.
- Documents: Valid Driver's License
Pay: $14.00 per hour
Work Location: In person
Salary : $14