Maintenance Coordinator

Nestled in the scenic Pocono Mountains of Pennsylvania, Woodloch Resort encompasses an award-winning family resort (Woodloch Pines), championship golf course (Woodloch Springs) and a luxury destination spa (The Lodge at Woodloch).

Owned and operated with pride by the Kiesendahl family since 1958, the concept of family is truly at the core of Woodloch and is key to its longtime success. Woodloch Pines was voted by TripAdvisor as the number one family resort in the United States and remains committed to its original mission to “treat all guests as if they were company in their own homes.” Staff members are no exception to this rule.

Employees work hard and are passionate about what they do and why they do it. Staff can attest to feeling as though they are as much a part of the fun of being on vacation as the guests. With our unique activity program, abundant amenities, and outstanding nightly entertainment, your family, friends, and co-workers are guaranteed to be engaged, energized, and enthusiastic!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• • Coordinate the estimating, processing, and execution of all residential and community maintenance requests along with homeowners both on site and/or via telephone or email communication.
  • Review all open work orders on a regular basis in our work order systems and ensure appropriate vendor invoices are being processed
  • Inspect and coordinate with maintenance staff the routine and preventative maintenance of common ground and infrastructure items in all our communities
  • Perform annual exterior inspections related to painting, washing, and outside appearance needs within the communities to ensure they meet the expectations as defined by our Community Design standards and generate business from them
  • Coordinate annual heating inspections and gutter cleaning programs along with the administrative staff and with subcontractors
  • Coordinate seasonal and annual home winter/summer watch inspections along with the administrative staff
  • Respond to and/or assist with maintenance items out in the field which require attention and fill schedule voids as needed
  • Consult with Director of Community Management, Construction Management team, maintenance staff, and subcontractors regarding these tasks

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE / OTHER REQUIREMENTS

• • Prefer five years of field related construction experience including basic understanding of carpentry, electrical, plumbing, HVAC, appliances, and general residential maintenance
  • High School Diploma required, trade school experience preferred
  • Good communication and organizational skills
  • Technology ability & understanding including computers, smartphones, tablets, etc.
  • Valid Driver’s License
  • 5 days per week, day shift

LANGUAGE SKILLS

Ability to read, analyze, and interpret instructions. Ability to document reports and business correspondence via email. Ability to effectively present information and respond to questions.

MATHEMATICAL SKILLS/REASONING ABILITY

Ability to calculate figures and amounts such as discounts, percentages to prepare job costs and proposals.

Culture:

• • Woodloch takes pride in having exceptional staff with a great work culture in a beautiful setting (lake side!)
  • We promote teamwork and cooperation
  • We celebrate our staff with appreciation/holiday parties
  • Career development and advancement

Benefits:

• • Medical, Dental, and Vision for Full Time, Part Time and Seasonal employees
  • Company-paid Life insurance for Full-Time employees
  • Short Term Disabilities plans, Life and Pet insurance
  • 401k with employer match
  • 529 College Savings Plan
  • Generous Paid Time Off package, Paid Sick & Paid FMLA
  • Flexible & Dependent Care Saving Account (FSA)
  • Complimentary birthday dollars
  • Employee Crisis Fund/ Benevolent Fund
  • Complimentary Day Passes
  • Free use of many facilities, sports complex discounts, golf discounts, wellness programs
  • Dozens of local employee retail discounts

**Full benefit details will be disclosed during new employee orientation**