Sales Coordinator

Who We’re Hiring:

Woodfin-Your Home Team is searching for a Sales Lead Coordinator to join our team! This is an integral piece of a very important puzzle! The Sales Lead Coordinator works to support the Sales Team by securing qualified leads through meaningful interactions with customers from multiple outlets including in-bound phone calls, online inquiries, and referrals. The Sales Lead Coordinator position is fast paced and outcome focused while balancing a soft touch and customer-oriented approach. This is an exciting opportunity to truly be the first impression of Woodfin for our growing customer base.

Who We Are:

Woodfin – Your Home Team: A five-time Richmond Times Dispatch Top Workplace.  Our success is no accident.  We hire, train, and reward top talent, emphasizing quality people.  As a hometown company, we value customer service and employ dedicated, hard-working individuals.  We provide comprehensive support, including work-life balance, paid training, wellness programs, and more.  Join us to work for an organization built around the core values of Humility, Integrity, and Respect!

What You’ll Do:

• Communicate with external contacts with the goal of securing and scheduling appointments for our Sales team to meet with customers.
• Juggle a high inbound call volume while providing daily support to the Sales Representatives.
• Able to adjust focus during high and low work volume periods.
• Interact with co-workers to ensure the efficient and accurate passing of information to increase a positive Sales experience for both Internal and External Customers.
• Exhibit self-motivation to tackle assignments with minimal supervision including weekend voice mail and virtual inquiry follow up, online server management, backlog clean up, etc.

What You’ll Bring:

• High School Diploma or equivalent is required.
• Fluent English reading and writing skills are required.
• Previous experience working within the HVAC Industry is preferred.

• Must have a strong command of technology and computer systems (specifically Microsoft Office Suite).
• Natural strength in communication with people from varying backgrounds over different platforms including telephone, email, and in person.
• Capable of operating at a consistently high level while multi-tasking.
• Self-motivated performer with the ability to exist in a team environment.
• Reliable in both action and attendance.
• Highly organized and detail oriented.

What We Offer:

Woodfin – Your Home Team offers a wide range of employee benefits, including:

• A welcoming, family-oriented work environment that supports work/life balance.
• 401K plan with Roth and Traditional options, including a 25% company match on up to 6% of your income.
• Medical insurance with three plan choices, including Health Savings Account options.
• Dental insurance with two plan choices.
• Vision insurance coverage.
• Flexible spending account.
• Tuition reimbursement.
• Access to apprenticeship training programs.
• Scholarship opportunities for you and your family.
• Paths for cross-training and career advancement.
• Paid vacation and PTO that accrues from day one.
• Employee Assistance Program for support when needed.

Not everyone may fulfill all the requirements listed here Not everyone may fulfill all the requirements listed here.  If you possess the necessary skills but are unsure about your background, please don’t hesitate to apply.  We welcome your application and are eager to explore the opportunity with you.  We’re constantly seeking individuals who can contribute to our company’s growth and success.

At Woodfin Heating, Inc., we are committed to cultivating an environment of mutual respect and inclusion.  We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, age, sex national origin, gender, pregnancy, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All aspects of employment will be based on merit, competence, performance, and business needs, including the decision to hire, promote, discipline, or discharge.