Admin Support II -UFRA Front Desk

Position Announcement

We’re hiring, and we want YOU on our team! Join the Utah Fire and Rescue Academy and help support Utah’s fire service. You’ll be the first smiling face our guests see, help keep our administration running smoothly, and join an amazing fire community as a part-time morning front-desk administrative support team member.

This part-time, in-person position is ideal for someone who enjoys customer service and administrative support in a collaborative office environment. The schedule is Monday, Wednesday, Thursday, and Friday from 7:50 am to 12:00 pm, and Tuesday from 7:50 am to 1:30 pm, for a total of approximately 22 hours per week. The role is based at the UFRA office in Provo and offers a consistent morning schedule while supporting daily front desk operations.

Summary Of Responsibilities

• Under the general direction of the Program Manager, assists and performs clerical duties as assigned. Oversees Fleet records; dispatches and checks in vehicle reports; maintains and updates Fleet vehicle ID records and filing; tracks Fleet vehicle usage and expirations. Performs difficult and confidential clerical duties. Assists UFRA's editor with payroll and financial data entry, recordkeeping, and filing.
• Answers and dispatches incoming calls, routes them, and takes messages. Prepares reports, department mail/ mailings, filing, letters, memos, agendas, and staff meetings.
• Informs students, staff, faculty, and the public of available departmental and college services; handles incoming calls and walk-in traffic; and assists individuals and/or groups with inquiries and requests for assistance. Operates and assists others with office equipment, fax machines, and copiers. Performs other duties as assigned.
  
  

Qualifications / Licenses / Certifications

Graduation from an accredited institution with an associate's degree and one year of experience; OR any combination of education and experience related to the summary of duties totaling three years.

For Example

• An associate's degree from an accredited institution and one year of experience related to the summary of responsibilities.
• OR three years of college coursework (approximately 30 semester credits).
• OR two years of college coursework (approximately 60 semester credits) and one year of related experience.
• OR one year of college coursework (approximately 90 semester credits) and two years of related experience.
• OR three years of related experience.
  
  

Knowledge / Skills / Abilities

Knowledge

• Knowledge of office methods, techniques, practices, and procedures.
• Knowledge and experience working in an educational environment.
• Knowledge of payroll, hiring, and financial practices and procedures.
  
  

Skills

• Effective interpersonal, problem-solving, and public relations skills.
• Skill in computer software and software applications, including word processing, spreadsheets, e-mail, and databases.
• Skill in organization, database management, and coordination.
• Skill in Microsoft Office Suite.
  
  

Abilities

• Ability to perform a variety of administrative support and clerical duties with minimal or no supervision.
• Ability to interact professionally and effectively with individuals from a variety of backgrounds and experiences.
• Ability to communicate effectively, verbally and in writing.
• Ability to be punctual and perform tasks in a timely manner.
• Ability to follow verbal and written procedures, practices, and instructions.