What are the responsibilities and job description for the Collections Representative position at Wood Personnel Services?
Collections Representative
La Vergne, TN
Temporary
A leading manufacturer and distributor of wheel service, alignment, automotive vehicle inspection, and shop productivity equipment is seeking a qualified Collections Representative to assist their team in catching up with collections.
This company is needing someone that will be a hands-on, proactive self-starter with the ability to work in a fast-paced environment. This person will be responsible for collecting open receivables and processing customer payments timely and accurately. This position offers the opportunity to work in a dynamic environment.
Compensation and Hours for the Collections Representative
- Temporary (open ended assignment)
- In Office (No remote options)
- $25/hour - Depending on experience
- Monday – Friday, 7:30am – 4:30pm OR 8:00am – 5:00pm
- Health insurance offered during temporary period
Requirements of the Collections Representative
- Accounts receivable and collections experience in a fast-paced environment
- Strong organizational skills with great attention to detail
- Ability to work cooperatively with other employees, clients, and customer base
- Computer literate with demonstrated proficiency in the use of Microsoft Office applications – Word and Excel
- Experience with AS400/PRMS platform and/or SAP S/4 HANA a plus
- Knowledgeable of credit / collection laws
- Excellent ability to multi-task
- Excellent attendance
Responsibilities of the Collections Representative
- Drive collections through execution of standard work via email and phone communication
- Apply payments according to remittance details provided by customer
- Meet key metrics established for the position and department
- Research and resolve customer deductions, disputes, and issues
- Influence customer to take desired actions to resolve outstanding issues/invoices
- Identify uncollectible amounts and be proactive with potential bad debt exposure
- Set-up and maintain customer accounts
- Identify and collaborate on solutions for billing and AR deficiencies
- Work cross-functionally with sales, customer service, and service as needed
- Participate in system updates and improvements
- Maintain good communication with internal stakeholders to overcome obstacles
Salary : $25