What are the responsibilities and job description for the Call Center Representative / Call Center / Per Diem position at Wood County Hospital Assn?
Elevate your career at Wood County Hospital, where you're not just a number – you're a vital part of a team making a real difference.
Call Center Representative / Call Center / Per Diem Provides personal care and professional excellence by operation of the main hospital telephone console system, the in-house paging system, monitoring the alarm panels, and monitoring other 24-hour department needs such as keys.Job Duties
- Operate the switchboard with courtesy and professionalism. Answer and direct telephone calls in a polite and informative manner.
- Take and relays messages.
- Page individuals to inform them of telephone calls, using paging and interoffice communication equipment.
- Make general overhead announcements.
- Responsible for overhead/beeper paging of emergency calls (Stats and Codes).
- Assists patients in making telephone calls, local, person to person calls and long distance.
- Assists callers with other questions.
- Other duties as assigned
Benefit Summary:
Join our team, and you’ll have access to a cutting-edge facility with state of the art technology. You’ll also interact with some of the region's top notch healthcare professionals. You’ll find plenty of opportunities to grow and advance your career.
We’ll also reward your hard work with:
- Great health, dental and vision plans
- Competitive wages
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Generous short term and long term disability plans
- Employer-matched 403(b)
- Employer sponsored cash balance pension plan
- Vacation and Holiday time
- Generous tuition reimbursement
- And a lot more!