Product Analyst, Operations

About Wonder

Everything’s on the menu at Wonder. Except compromise.

The Wonder app is the premiere platform to feed every craving, all in one order. Our 25 award-winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry—Bobby Flay, José Andrés, Marcus Samuelsson, and more.

And our diners don’t have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they’d like, or order from neighborhood gems near them. Everything is made to order at our brick-and-mortar locations across the East Coast and delivered fast and free, and more locations are opening every week.

The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible.

About the role

The Operations Analytics team at Wonder is seeking a highly skilled and experienced Product Analytics analyst. Our Operations Analytics team's mission is to facilitate, enable, and leverage the use of data to identify and uncover operational inefficiencies and overall operational performance. The ideal candidate will have a strong background in product instrumentation, database modeling, and analysis.

Key Responsibilities

• Develop and maintain our product analytics framework across the Operations organization
• Develop and maintain efficient Looker dashboards to enable self-service reporting of our operational product data, with a focus on metrics related to the kitchen products, kitchen sequencing, order fulfillment, and throughput
• Work closely with product managers across the Operations organization and with internal users of our products to improve user experience, increase efficiencies, and drive improved product development decisions using data
• Work cross-functionally with various business partners to leverage data that drives key business initiatives with a direct impact on the “bottom line”

The experience you have

• Bachelor’s degree in Computer Science, Engineering, Mathematics, Statistics, Economics or a related field
• 3-5 years in analytics, or a related field, with a focus on product analytics; restaurant industry a plus
• Strong proficiency in SQL for analysis; Python a plus
• Experience using product analytics tools like Amplitude or similar
• Experience in A/B testing, user journeys, and visitor analysis
• Proficiency in Looker or similar BI tools for data source, dashboard development and visualization
• Solid understanding and experience in data warehousing concepts and methodologies
• Excellent communication and collaboration skills, with the ability to interact effectively with stakeholders

Salary $110,500-$130,000 per year

Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

#LI-Hybrid

Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Benefits

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

A Final Note

At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.