Medical Receptionist/Front Desk

Overview
We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, ensuring a welcoming and efficient environment. This role requires excellent communication skills, a strong understanding of medical terminology, and the ability to manage various administrative tasks within a clinic or hospital setting.

Responsibilities

• You have genuine compassion for your patients’ well-being and understand you play a role in helping patients feel at ease in the physician’s office
• You also have the patience to explain the provider’s instructions to patients when they have questions or confusion about their care
• Under direct supervision, a Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic
• Perform patient check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance
• Answer phone calls and direct them appropriately
• Schedule appointments according to office guidelines
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record
• Prepare charts for patient appointments making sure all necessary information is complete
• Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments
• Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records
• Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment

Qualifications

• It’s important that you enjoy working with all patient populations and understanding your role's administrative and clinical accountabilities
• You must be comfortable leveraging technology, thorough inpatient care coordination, and self-assured in your clinical knowledge and abilities
• You are open to learning new skills and appreciate perspectives differing from your own
• High school diploma or equivalent required
• Knowledge of insurance authorization/billing requirements
• Demonstrate strong customer service and communication skills
• Organizational and time management skills
• Proficient computer skills
• Knowledge of clinic procedures and regulatory requirements
• Possess a strong work ethic and a high level of professionalism
• A team player who handles multiple projects simultaneously in a fast paced environment

Join our dedicated team where you can make a difference in the lives of patients while advancing your career in the healthcare field.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Salary : $19 - $22