What are the responsibilities and job description for the IT Technician 2-Student Technology position at Women In Science?
University of Tennessee
Memphis, TN
Job posting number: #7370570
Posted: September 14, 2026
Application Deadline: Open Until Filled
Job Description
Job Description
Market Range: 07
Hiring Salary: $20.65/Hourly
JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: The IT Technician 2 provides quality customer service to UT Health Sciences students, faculty, and staff who need technical assistance. This position repairs UT Health Sciences computer equipment via phone, web portal, or walk-in to the Service Desk call Center.
Responsibilities
Provides both 1st and 2nd tier problem solving technical support via phone, email, or walk-in to all UT Health Sciences students, faculty, and staff.
Utilizes remote access software to resolve incidents, install software and update workstations for users in all locations including internationally as well as home on personal equipment.
Documents all technical problems and assigns 3rd tier workflow in ticketing system.
Configures computing devices and installs software brought to the Service Desk.
Repairs and maintains student print kiosks located in various buildings all over the UT Health Sciences campus.
Runs computer remediations and malware cleanup at the request of the Cybersecurity department.
Tests and evaluates software applications as well as new hardware before production release.
Collates information and submit service requests for account management tasks, cloud-based service access and equipment moves and setups across the UT Health Sciences.
Performs other related duties as assigned.
Qualifications
MINIMUM REQUIREMENTS:
EDUCATION: Associate’s Degree. (TRANSCRIPT REQUIRED)
EXPERIENCE: One (1) year of experience; OR Bachelor’s Degree in lieu of one experience; OR a combination of education and experience to equal three (3) years. (Associates Degree in Information Technology and one (1) year of job-related experience or job-related certificates are acceptable/preferred).
Knowledge, Skills, And Abilities
Knowledge of Microsoft operating systems, Microsoft Office products, and Macintosh operating systems.
Excellent organizational and communication skills to communicate solutions to a variety of computer problems.
Apply Now
Please mention to the employer that you saw this ad on WomenInScience.com
More Info
Job posting number: #7370570 Application Deadline: Open Until Filled Employer Location: Online Job Advertising
JAX,Florida
United States More jobs from this employer
Memphis, TN
Job posting number: #7370570
Posted: September 14, 2026
Application Deadline: Open Until Filled
Job Description
Job Description
Market Range: 07
Hiring Salary: $20.65/Hourly
JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: The IT Technician 2 provides quality customer service to UT Health Sciences students, faculty, and staff who need technical assistance. This position repairs UT Health Sciences computer equipment via phone, web portal, or walk-in to the Service Desk call Center.
Responsibilities
Provides both 1st and 2nd tier problem solving technical support via phone, email, or walk-in to all UT Health Sciences students, faculty, and staff.
Utilizes remote access software to resolve incidents, install software and update workstations for users in all locations including internationally as well as home on personal equipment.
Documents all technical problems and assigns 3rd tier workflow in ticketing system.
Configures computing devices and installs software brought to the Service Desk.
Repairs and maintains student print kiosks located in various buildings all over the UT Health Sciences campus.
Runs computer remediations and malware cleanup at the request of the Cybersecurity department.
Tests and evaluates software applications as well as new hardware before production release.
Collates information and submit service requests for account management tasks, cloud-based service access and equipment moves and setups across the UT Health Sciences.
Performs other related duties as assigned.
Qualifications
MINIMUM REQUIREMENTS:
EDUCATION: Associate’s Degree. (TRANSCRIPT REQUIRED)
EXPERIENCE: One (1) year of experience; OR Bachelor’s Degree in lieu of one experience; OR a combination of education and experience to equal three (3) years. (Associates Degree in Information Technology and one (1) year of job-related experience or job-related certificates are acceptable/preferred).
Knowledge, Skills, And Abilities
Knowledge of Microsoft operating systems, Microsoft Office products, and Macintosh operating systems.
Excellent organizational and communication skills to communicate solutions to a variety of computer problems.
Apply Now
Please mention to the employer that you saw this ad on WomenInScience.com
- Share this job:
- [Save this Job]
More Info
Job posting number: #7370570 Application Deadline: Open Until Filled Employer Location: Online Job Advertising
JAX,Florida
United States More jobs from this employer
Salary : $21