What are the responsibilities and job description for the Student Support Associate position at Tennessee College of Applied Technology Jackson?
Student Support Associate
Position Announcement
The Tennessee College of Applied Technology Jackson is accepting applications for the Student Support Associate position. This program will be held on the Tennessee College of Applied Technology Jackson main campus.
Required Qualifications:
- Requires a high school diploma, technical diploma, or Associate’s Degree; Bachelor’s Degree from an accredited college or university preferred.
- Minimum of five (5) years of full-time experience in education, business or industry.
- Working knowledge of the principles, philosophy, and methods of technical education and individualized instruction.
- Must have strong interpersonal skills, a pleasant demeanor, and professionalism with coworkers, students, and the public.
- Display high effort, dedication, and commitment toward work; operate utilizing the efficient and organizational structure while demonstrating trustworthiness and responsible behavior.
- Excellent verbal and written communication skills.
- Excellent time management skills with the ability to prioritize multiple projects simultaneously and meet deadlines.
- Ability to exercise good judgment in evaluating situations and making decisions.
- Working knowledge of Microsoft Office Suite (PowerPoint, Word, Outlook, Excel, etc.) as well as the ability to learn and use other software.
General Duties: The Student Support Associate will work under the supervision of the Student Services Coordinator and Vice President of Student Services. The individual shall be responsible for assisting with duties related to Student Services and supporting the college. Some evenings/weekends and travel may be required.
Specific Duties:
- Responsible for recruitment for the institution, including answering phone calls, assisting with walk-ins, disseminating information regarding the programs available, providing tours of the College, and assisting with New Student Orientation.
- Provide attendance counseling and reporting.
- Assist students with completion of all required compliance training.
- Assist with academic reports as it relates to performance indicators and compliance.
- Maintain physical and electronic student files.
- Assist team members when necessary to ensure the success of the department.
- Other duties as assigned.
Salary: Commensurate with qualifications and experience, and according to the salary guidelines established by the Tennessee Board of Regents.
Application Deadline: Review of applications will commence immediately and will continue until the position is filled.
Application Procedure: Please visit https://tcatjackson.edu/about/jobs-and-employment for the TCAT Jackson
employment application. Interested applicants should submit a cover letter, resume, transcripts, and application to:
Ryan Arnold, Tennessee College of Applied Technology, Jackson
2468 Technology Center Drive
Jackson, TN 38301
ryan.arnold@tcatjackson.edu
EOE/Title IX/Title VI/ADA Employer
A Tennessee Board of Regents institution
Pay: $38,000.00 - $43,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $38,000 - $43,000