Security Coordinator

Description & Responsibilities:
The Security Coordinator adheres to the security and safety of our staff, clients, and visitors while ensuring emergency protocol, policies and procedures are followed within our Safe Havens. Responsibilities include but are not limited to:

• Staff the security office, monitoring security cameras for unusual occurrences and critical incidents
• Provide support as designated by the Director in response to crises. Conduct investigations as designated by management
• Provide de-escalation support to staff and clients in response to conflict
• Contact appropriate outside emergency service providers when warranted
• Conduct hourly external and internal tours, reporting resident and staff safety concerns, in addition to, facility security risks to the appropriate staff
• Maintain an hourly log documenting duty, observations and the outcome of external and internal tours of the building
• Complete incident reports 
• Ensure that all security equipment is operational, serviced and repaired when necessary
• Admit authorized staff, volunteers and guests with the proper identification and as indicated by authorized staff
• Conducting security room inspections

All responsibilities are expected to be delivered satisfactorily and with superior customer service and according to Agency standards.

What WAA Can Offer You and What You'll Love About WAA
Annual Increases, Years of Service Recognition, EAP, Pay differential for agency observed holidays and declared inclement weather, Medical, Vision, Dental, PTO for Vacation, Personal, Holidays, accrual of Sick Days, & more

The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA’s Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism

Minimum Qualifications:

• A High School Diploma or the equivalent
• One (1) — Three (3) years minimum of security experience
• Demonstrated ability to work effectively as a team member with a diverse population and commitment to service of others
• The ability to read, understand and communicate in English

Preferred Qualifications:

• Experience working in Human Services, Healthcare and/or Crisis environment
• Demonstrated effectiveness of de-escalation
• Experience with CCTV and related equipment
• Valid Driver’s License and passing of MVR
• Bilingual or Conversational in a language in addition to English
• Satisfactory Child Abuse, Criminal and FBI clearances, obtained, and maintained post offer*

Location: North Philadelphia, PA

Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse’s hiring decisions are based on merit, qualifications, and business needs.