Family Case Manager - Longer Term Housing

Description and Responsibilities

The role of the Longer-Term Housing Case Manager is to provide and coordinate continued supportive aftercare housing, counseling services, and advocacy to a caseload of clients/former shelter residents in order to enhance their ability to maintain safe independent living for successful integration into the community in accordance with the mission and vision of the Agency. Responsibilities include but are not limited to: 

• Providing individual case management (Advocacy, Needs Assessment, Action Planning and Evaluation according to established professional guidelines and norms for an assigned caseload.)
• Accompany residents to appointments as necessary for obtaining and maintaining safe independent housing. 
• Provide in home and telephone, ongoing individual support and informal counseling and makes outside referrals when appropriate. 
• Assist former shelter residents in applying for relocation fund assistance. 
• Identify new resources, develops informational materials and networks with community resources on housing resources, financial literacy, domestic violence, tenant rights, and others as needed for use by survivors of domestic violence. 

All responsibilities are implemented according to our mission and values and according to Agency standards.

What WAA Can Offer You and What You'll Love About WAA
Annual Increases, Years of Service Recognition, EAP, Pay differential for agency observed holidays and declared inclement weather, Medical, Vision, Dental, PTO for Vacation, Personal, Holidays, accrual of Sick Days, & more

The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA’s Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism

Requirements & Preferred Qualifications

• Bachelor’s Degree in social services or related field with two (2) years experience in direct service and/or advocacy is required
• Experience in a residential setting is strongly preferred
• Driver's License & Passing of MVR (motor vehicle record search) required
• Demonstrated ability to work effectively with a diverse population is required
• Experience working within an urban setting is preferred
• Demonstrated ability to work effectively as a team member is required
• Demonstrated proficiency in communication, both verbal and in writing, is required
• Some experience in working on domestic violence issues is strongly preferred
• Bilingual or conversational in addition to English, preferred 
• Prior Case Management experience preferred
• Demonstrated skill in crisis intervention, conflict resolution, group facilitation and counseling is strongly preferred
• Must provide Satisfactory Child Abuse, Criminal and FBI clearances. (Any expenses paid by employer)
• Must attend/complete upcoming Domestic Violence Advocate Paid Training (February 17 - March 5)

Women Against Abuse (WAA), a 501(c)3 nonprofit agency, is among the largest domestic violence agencies in the country and Philadelphia's leading domestic violence advocate and service provider. With over 170 staff, WAA serves two 100 bed safe havens and 15 transitional housing apartments, legal services, hotline counseling, aftercare community-based services, prevention & education, and advocacy.

Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse’s hiring decisions are based on merit, qualifications, and business needs.