What are the responsibilities and job description for the Systems Coordinator position at WOLVERINE HUMAN SERVICES?
Systems Coordinator
Wolverine Human Services | Full-Time | Non-Exempt | Michigan
Mission Statement: Helping Children and Families to be Victors.
This Role Matters
This role keeps the organization running.
As a Systems Coordinator, you support the technology and systems that staff rely on every day. From onboarding new employees to supporting internal tools, your work helps ensure teams can operate efficiently and stay connected.
You won’t just manage systems. You will help improve how the organization works.
This role is ideal for someone who enjoys problem-solving, working across departments, and learning new technology.
What You’ll Be Responsible For
System Administration & User Support
• Manage user access across systems such as Salesforce and Slack
• Support onboarding and offboarding of staff within internal platforms
• Monitor system usage and ensure proper access and licensing
Technology Coordination
• Work with external IT partners to resolve issues and support projects
• Coordinate system updates and improvements with internal leadership
• Serve as a point of contact between staff and technology vendors
Staff Support & Training
• Help staff troubleshoot system issues and answer questions
• Support training efforts for tools like Salesforce and Slack
• Promote consistent and effective system use across teams
HR & Administrative Systems
• Assist HR with systems like Paycom and Indeed
• Support job postings, system access, and recruiting tools
• Help maintain accuracy and efficiency in HR systems
What You Need to Apply – Minimum Qualifications
• High School Diploma or G.E.D. required
• 2–4 years of experience in systems coordination, IT support, HR systems, or similar roles
• Strong organizational and problem-solving skills
• Ability to manage multiple systems and priorities
• Strong communication skills and ability to work across teams
• Ability to maintain confidentiality of systems and personnel information
• Basic proficiency in Microsoft Office and general technology tools
Preferred Qualifications
• Bachelor’s degree in a related field
• Experience with systems such as Salesforce, Slack, Paycom, or Indeed
• Experience supporting HR or recruiting systems
• Experience working with external vendors or IT partners
What Success Looks Like
• Staff have reliable access to systems and tools
• System issues are resolved quickly and effectively
• Internal platforms are used consistently across teams
• Communication between departments and vendors is smooth
• Technology supports, rather than slows down, daily operations
Schedule & Work Expectations
• Full-Time, Non-Exempt position
• Occasional evening or weekend hours may be required
• Reports to Director of HR
Why Work at Wolverine Human Services
At WHS, every role supports our mission.
We believe strong systems create strong teams. When staff have the right tools and support, they can focus on what matters most — helping children and families.
If you enjoy problem-solving, working behind the scenes, and making an impact across an organization, this is a role where your work will be seen and valued.
Salary : $25