Case Coordinator

Case Coordinator

Wolverine Human Services | Vassar, Michigan

$22.50 per Hour | Full-Time

Make a Difference Where It Matters Most

Every young person deserves the opportunity to grow, overcome challenges, and build a brighter future. You can help guide that journey.

At Wolverine Human Services (WHS), our mission is simple: Helping Children and Families to be Victors.

We're looking for dependable, compassionate, and organized professionals to join our residential care team as Case Coordinators.

In this essential role, you'll help coordinate therapeutic services, support individualized treatment goals, and ensure that the youth in our care receive consistent, structured, and effective programming.

You'll work closely with clinical professionals, residential staff, and treatment teams to maintain high standards of care, facilitate therapeutic programming, and support the continued growth and development of young people.

This is more than a job. It's an opportunity to take an active role in helping youth overcome challenges, develop healthier behaviors, and build the skills needed for a successful future.

What You'll Do

As a Case Coordinator, you'll play an important role in coordinating therapeutic services, supporting treatment planning, and maintaining a safe, structured, and supportive residential environment.

Your key responsibilities include:

• Coordinate Client Care: Ensure therapeutic case management needs are met in accordance with clinical best practices, WHS policies, state licensing regulations, and accreditation standards.
• Support Individualized Treatment Plans: Collaborate with the treatment team to develop, prepare, and maintain client service plans, court reports, and required case summaries within established deadlines.
• Facilitate Therapeutic Programming: Coordinate and deliver appropriate evidence-based programming that supports clients' treatment goals, personal development, and behavioral progress.
• Lead Group Counseling Sessions: Conduct group counseling sessions in accordance with established program curricula and therapeutic objectives.
• Promote Cognitive Behavioral Therapy (CBT): Consistently model CBT principles and language while encouraging supportive, client-centered communication among youth and colleagues.
• Maintain Accurate Documentation: Complete and maintain daily records, logs, court-related documentation, and other required reports in accordance with agency, funding, licensing, and accreditation requirements.
• Collaborate Across Departments: Work closely with clinical staff, residential teams, and other professionals to promote effective communication, continuity of care, and consistent treatment practices.
• Support Staff Development: Conduct training programs and weekly team meetings while encouraging staff participation and advancement through the CBT Endorsement Process.
• Maintain a Therapeutic Environment: Help maintain a safe, structured, and supportive treatment setting by monitoring program operations, identifying potential concerns, and reporting risks or incidents to leadership.
• Respond to Behavioral Challenges: Observe client behaviors, provide appropriate group supervision, and respond effectively to crisis situations using individualized treatment plans and client-centered interventions.
• Utilize Agency Technology: Demonstrate proficiency with WHS technology platforms and applications to support documentation, communication, and program operations.
• Protect Those in Your Care: Follow agency policies, licensing requirements, and mandated reporting responsibilities under Michigan's Child Protection Law.
• Participate in Professional Development: Successfully complete required agency, contractual, and licensing training and attend all required meetings.
• Support Program Operations: Perform additional duties as assigned to help ensure the continued success of clients, programs, and the agency.

What We're Looking For

Successful Case Coordinators combine strong organizational skills, sound judgment, and a genuine commitment to helping young people succeed.

We're looking for individuals who can balance the administrative responsibilities of case coordination with the compassion, professionalism, and leadership needed to support youth in residential care.

Successful Case Coordinators demonstrate:

• Compassion: Treating every young person with dignity, patience, empathy, and respect.
• Organization: Managing multiple responsibilities, maintaining accurate documentation, and meeting important deadlines.
• Professionalism: Maintaining appropriate boundaries, confidentiality, ethical conduct, and accountability.
• Communication: Sharing information clearly and effectively with treatment teams, supervisors, staff, and other involved professionals.
• Leadership: Supporting colleagues, modeling positive practices, and encouraging continued professional development.
• Emotional Maturity: Remaining calm, focused, and effective when responding to challenging behaviors or crisis situations.
• Critical Thinking: Recognizing potential concerns, assessing situations appropriately, and making sound decisions that support client safety and treatment goals.
• Teamwork: Collaborating across departments to ensure consistent, coordinated, and effective client care.
• Adaptability: Responding positively to changing client needs, program demands, feedback, and operational priorities.

Above all, we're looking for individuals who recognize the importance of consistency, therapeutic relationships, and teamwork in helping young people achieve meaningful progress.

Minimum Qualifications

To be considered for this position, applicants must meet the following requirements:

• High school diploma.
• Ability to successfully achieve Level 1 Cognitive Behavioral Therapy (CBT) endorsement.
• Ability to successfully complete agency-provided Crisis Prevention Intervention (CPI) training and physically perform required intervention techniques.
• Ability to obtain American Red Cross CPR and First Aid certification.
• Valid Michigan driver's license and chauffeur's license, or the ability to obtain the required chauffeur's license.
• Ability to successfully complete all required contractual, licensing, and agency training.
• Ability to utilize agency technology platforms and applications to complete assigned responsibilities.
• Ability to fulfill mandated reporting responsibilities under Michigan's Child Protection Law.

Training is provided! WHS provides the required agency training and opportunities to develop the practical knowledge and professional skills needed to support youth through evidence-based therapeutic programming and coordinated care.

Position Details

Location: Vassar, Michigan 48768
Pay: $22.50 per Hour
Employment Type: Full-Time
Classification: Non-Exempt (Hourly)
Education: High School Diploma or GED
Schedule: Full-Time, based on program and operational needs
Reports To: Clinical Director / Designee

Why Join Wolverine Human Services?

At WHS, your work has purpose. Every treatment plan, therapeutic interaction, and coordinated effort contributes to helping young people build healthier behaviors, develop important life skills, and move toward a more positive future.

As part of our team, you'll have the opportunity to:

• Make a Real Impact: Play an active role in supporting the therapeutic progress, personal development, and long-term success of youth in residential care.
• Grow Professionally: Gain valuable experience in therapeutic case coordination, treatment planning, clinical documentation, behavioral support, and youth development.
• Receive Specialized Training: Strengthen your professional skills through agency-provided CBT training, crisis intervention preparation, and other required certifications.
• Work with a Dedicated Team: Collaborate with clinical professionals, residential staff, and organizational leadership who share a commitment to supporting youth and families.
• Develop Leadership Skills: Support staff training, facilitate team meetings, and help promote consistent, evidence-based treatment practices.
• Build Meaningful Experience: Develop a strong professional foundation for future opportunities in human services, behavioral health, residential treatment, case management, and related fields.

Ready to Make an Impact?

Your coordination can strengthen care. Your leadership can support growth. Your commitment can help change a life.

If you're dependable, organized, compassionate, and ready to take on meaningful responsibility in a therapeutic residential environment, we want to hear from you.

Apply today and take the next step toward a rewarding career with Wolverine Human Services.

Helping Children and Families to be Victors.

Wolverine Human Services is an equal opportunity employer committed to providing a professional, respectful, and inclusive workplace.

This job description is intended to describe the general nature and responsibilities of the position and does not constitute an employment contract. It is not an exhaustive list of duties or responsibilities. Employees are expected to follow all agency policies and procedures and perform additional duties as assigned in support of clients, programs, and the agency

Minimum Qualifications

To be considered for this position, applicants must meet the following requirements:

• High school diploma.
• Ability to successfully achieve Level 1 Cognitive Behavioral Therapy (CBT) endorsement.
• Ability to successfully complete agency-provided Crisis Prevention Intervention (CPI) training and physically perform required intervention techniques.
• Ability to obtain American Red Cross CPR and First Aid certification.
• Valid Michigan driver's license and chauffeur's license, or the ability to obtain the required chauffeur's license.
• Ability to successfully complete all required contractual, licensing, and agency training.
• Ability to utilize agency technology platforms and applications to complete assigned responsibilities.
• Ability to fulfill mandated reporting responsibilities under Michigan's Child Protection Law.

Training is provided! WHS provides the required agency training and opportunities to develop the practical knowledge and professional skills needed to support youth through evidence-based therapeutic programming and coordinated care.

Salary : $23