What are the responsibilities and job description for the Director Product Software Engineering | Legal & Regulatory US position at Wolters Kluwer DXG U.S., Inc.?
As the Director of Product Software Engineering for our Legal & Regulatory US business, you will be at the forefront of shaping the technology vision for a mission-critical product portfolio. This role is designed for a proven engineering leader who combines technical depth, product intuition, and business acumen to drive innovation across a complex multi-product suite that serves as a backbone for the legal industry. Your expertise in high-impact engineering leadership will enable us to achieve our ambitious growth objectives and set new standards in enterprise legal management technology. In this pivotal leadership role, you will: Serve as a member of the LRUS leadership team: As part of the DXG LR and LR US leadership teams, you will shape business and product strategy through an engineering lens, aligning technology investments with growth and customer value, driving innovation and operational excellence, and turning strategic priorities into actionable roadmaps for modernization, Agentic AI, and reliability serving strategy that aligns with our market objectives and customer needs. Your vision will directly influence our position in the legal technology landscape, pushing boundaries and redefining expectations for innovation and quality. Lead Engineering Excellence: Oversee a global team of engineers across the U.S. and India, guiding them to develop cutting-edge solutions that scale efficiently and deliver measurable impact. You’ll be responsible for ensuring a robust engineering lifecycle from concept to release, incorporating best-in-class DevSecOps, QE, and UX practices through partnerships with our Centers of Excellence. Help drive Product Innovation: Architect solutions that address complex customer needs, transform user experiences, and enhance the operational impact of our platforms and modules. With your guidance, our engineering teams will set new benchmarks for reliability, security, and performance, establishing us as a trusted partner in legal tech. Collaborate Across Functions: Success in this role depends on close alignment with Product Management, Customer Operations, and Global Business Services teams. Together, you’ll ensure cohesive strategy execution, seamless delivery, and exceptional client experiences that drive long-term growth. This is an opportunity to be at the helm of a transformative journey in a high-impact, high-visibility leadership role. You’ll set the technological direction, influence our approach to business transformation, and play a critical role in achieving our mission to revolutionize the legal, regulatory and compliance content, expert solutions and software space. If you’re passionate about driving both innovation and operational excellence, and you’re ready to inspire a world-class team, we’d love to hear from you. KEY RESPONSIBILITIES Leadership and Partnership Serve as a core member of the LR US leadership team, shaping business and product strategy through the engineering lens. Partner with Product and Business leaders to align technology investments with strategic outcomes, growth, and customer value. Represent engineering in executive decision-making, balancing innovation, delivery, and operational excellence. Translate strategic priorities into executable roadmaps that combine platform modernization, Agentic AI integration, and reliability improvements. Engineering Vision & Strategy Define and execute the technology roadmap for LR US, aligning modernization, platform evolution, and Agentic AI enablement. Architect for scalability, reliability, and cost efficiency, adopting cloud-native patterns, distributed design, and observability by default. Drive adoption of AI-assisted engineering, automated testing, and continuous delivery to strengthen product quality and developer efficiency. Hands-On Technical Leadership Provide architectural direction and technical depth across teams, ensuring design decisions scale effectively across products. Lead design and performance reviews, reliability improvement programs, and root cause analysis to continually raise engineering standards. Collaborate with DXG CoEs to operationalize retrieval-augmented generation (RAG), vectorized APIs, and autonomous agent frameworks within live customer environments Drive Engineering Excellence Utilize broad and deep knowledge base to represent the multiple DXG teams engaged with LRUS in strategic discussions. Ensure the broader technology team has a deep and holistic understanding of the necessary outcomes to support the business goals and objectives and works to create the technical strategy and plans to drive to these outcomes. Champion a culture of engineering excellence, ensuring every squad operates with clear standards for quality, velocity, reliability, and security. Establish consistent practices for code reviews, observability, automated testing, and continuous improvement across all teams. Implement measurable engineering KPIs, from deployment frequency to incident resolution, to track and improve performance. Lead technology initiatives forward to deliver commitments on time, on budget and for the agreed upon scope of work. Embed DevSecOps, SRE, and data-driven engineering principles into daily execution to achieve predictable, high-quality releases Serve as a mentor and multiplier for technical leadership, empowering senior engineers and architects to own outcomes. People Leadership and Talent Development Cultivate a high-performing engineering organization by investing in talent acquisition, development, and retention, creating clear growth pathways for engineering leaders and technical experts. Promote a culture of continuous learning and improvement, empowering teams to experiment, iterate, and drive change. Lead by example, setting a standard for transparent communication, accountability, and a commitment to excellence that aligns with our organizational values. Foster inclusion, learning, and psychological safety to enable creativity and ownership at all levels. Develop strong leadership pipelines and growth paths. Operational Excellence Own platform reliability, release cadence, and performance metrics, targeting best-in-class availability and zero-defect releases. Collaborate closely with LRUS management to define and manage the technology investment and budget needed to meet business goals. Oversee engineering budgets and partner relationships, balancing internal capability and external leverage. Ensure technology deliverable spend is transparent to the business and participate in technical investment decisions together with the business in an ongoing manner. Take accountability for the implementation of this strategy with an orientation for achieving results and a comfort level for managing results across a matrixed DXG environment. In addition to strategy, the role is the central point for handling/addressing ad hoc key technology issues that may arise that impact business service delivery or ability to execute on the business roadmaps. Ensure compliance, data security, and privacy are embedded throughout the engineering lifecycle. WHAT WE’RE LOOKING FOR: Extensive Engineering Leadership: 15 years in software engineering, with a significant track record leading large-scale, high-impact teams in top-tier software or technology organizations. Technical and Business Acumen: Deep expertise in product and platform engineering, with a background in enterprise software and familiarity with modern DevSecOps, cloud-native architecture, and scalable infrastructure. Focus and understanding of how to drive positive business outcomes with technology. Customer-Focused Innovation: Proven ability to translate customer needs into cutting-edge product features, leveraging emerging technologies and best practices to exceed market expectations. Cross-Functional Influence: Strong collaborative skills, able to work effectively across functions and regions, fostering alignment and working directly with product management to provide input and help deliver cohesive product strategies that meet operational, financial, and customer goals. Excellent communication abilities: Includes listening and empathy and the ability to clearly communicate at all levels and across functions within the organization; Ability to create solid relationships and drive results in a matrixed environment Transformational Leadership: A dynamic leader who can inspire and mentor a global team, fostering a high-performance culture and driving change within an established organization. Execution oriented: Adapt at execution with high energy, accountability fueled by well-developed organization and planning skills and a sense of urgency to address key business issues. Background in a related space preferred, including experience: Serving as a technology business representative in a B2B market. working with content businesses implementing AI technology. TRAVEL REQUIREMENTS · Ability to travel both domestically & internationally approximately 25-30% of time *****Ability to work onsite 8 days a month in one of posted locations in eastern time zone or central time zone***** Benefits: A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $208,800 - $295,550 If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. 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