Dispatcher for West Virginia Operations - Remote

Description

We are seeking a dedicated and detail-oriented Dispatcher to join our team. The ideal candidate will possess strong communication and organization skills, enabling them to thrive in a fast-paced environment. This role requires effective problem-solving abilities and the capacity to multitask while maintaining a high level of service.

Key Responsibilities

• Deliver clear instructions and relay information efficiently in a dynamic setting. 
• Maintain accurate records of schedules, routes, completed work orders and inventory      records. 
• Gather information from callers to prioritize calls based on urgency and relevance.
• Utilize decision-making and critical thinking skills to manage call prioritization effectively.
• Address and resolve problems and service requests from supervisors and customers, including      data entry tasks.
• Operate various computer systems, including databases, email, and scheduling software.
• Remain stationary throughout the shift while managing communications via telephone and text.
• All other duties as assigned by supervisor.

Skills and Qualifications

• High School Diploma or GED
• Excellent communication skills, both verbal and written including the ability to use telephones, text message and email to contact employees
• Strong clerical and organizational abilities
• Proven problem-solving and decision-making skills
• Proficient in computer usage, including scheduling and database software
• Capacity to remain focused and attentive during extended periods of stationary work