Human Resources Manager

Lead with purpose. Inspire teams. Help shape the future of fine dining.

At Wolfgang Puck Fine Dining Group, exceptional hospitality starts behind the scenes—with strong leadership, intentional culture, and world-class teams. We’re seeking an experienced Human Resources Manager to support our multi-unit restaurant operations and serve as a trusted partner to some of the most celebrated concepts in the industry.

This role is ideal for an HR leader who thrives in high-performance environments, understands the pace and complexity of luxury hospitality, and brings both strategic insight and hands-on partnership to the table.

Position Summary

The Human Resources Manager supports multi-state fine dining restaurant operations, partnering closely with General Managers, Executive Chefs, and regional leadership teams to drive people strategy and operational excellence. This position oversees compliance, benefits, employee relations, performance management, and learning & development initiatives while ensuring consistency in HR practices across locations.

Success in this role requires the ability to build trust, strengthen leadership capability, navigate complex employee matters with professionalism and discretion, and foster a culture rooted in accountability, collaboration, and elevated hospitality standards—while preserving the individuality of each Wolfgang Puck Fine Dining concept.

What You’ll Do:

Multi-Unit Employee Relations

• Serve as the primary HR partner across multiple fine dining restaurant locations
• Lead complex employee relations matters, including sensitive and high-level issues
• Conduct thorough investigations and ensure fair, consistent outcomes
• Identify trends across locations and proactively implement solutions
• Coach General Managers, Executive Chefs, and leadership teams on performance and people management

Benefits Administration & Employee Support

• Oversee benefits administration and employee support across multiple locations
• Partner with brokers and vendors to ensure effective communication and seamless enrollment processes
• Support employees and managers with benefits-related questions, leave administration, and policy guidance
• Ensure compliance with applicable benefits regulations, including ACA, COBRA, FMLA, and state leave requirements
• Identify opportunities to enhance employee wellness, engagement, and overall benefits experience

Compliance & Risk Management

• Ensure compliance with federal, state, and local labor laws (CA, NV, FL, HI, NY)
• Lead audits across payroll, scheduling, timekeeping, and wage & hour practices
• Partner with senior HR and legal on high-risk or escalated matters
• Uphold company policies with consistency and integrity

Workers’ Compensation & Safety

• Oversee workers’ compensation programs across all locations
• Manage claims, identify trends, and mitigate risk
• Partner with operations on return-to-work programs and accommodations

HR Operations & Data Integrity

• Maintain accuracy across HR systems, including UKG Pro
• Audit and improve HR processes for consistency and scalability
• Balance standardization with operational flexibility across diverse locations

Training, Engagement & Culture

• Ensure onboarding experiences reflect brand standards from day one
• Partner with operations to align training with fine dining service excellence
• Facilitate leadership training and development initiatives
• Drive engagement and retention strategies across a diverse workforce

What We’re Looking For

• 5 years of progressive HR experience, ideally in hospitality or restaurant environments
• Proven success supporting multi-unit or multi-location operations
• Strong expertise in multi-state labor law, especially wage & hour and tipped employee regulations
• Experience and knowledge in California wage & hour laws
• Strong understanding of HR compliance, benefits administration, and leave management practices across multiple states
• Working knowledge of ACA, COBRA, FMLA/CFRA, and other applicable federal and state employment regulations related to employee benefits and protected leaves
• Experience managing complex employee relations and investigations
• Ability to influence and coach senior restaurant leadership
• Highly organized, adaptable, and solutions-oriented
• Bilingual Spanish is a strong plus
• Experience with HRIS systems (UKG Pro experience is a plus)

What Sets You Apart

• You lead with both empathy and accountability
• You’re as comfortable in a dining room as you are in a strategy session
• You understand that exceptional guest experiences start with exceptional employee experiences
• You bring a refined, hospitality-driven approach to HR

Disclaimer:

Physical Requirements: This role is primarily performed in an office environment and involves extended periods of sitting, computer work, and frequent communication. While sedentary, the position also requires occasional physical activity, including handling files, accessing storage areas, and using step stools or similar equipment to reach materials. The employee must be able to lift and move files as needed and perform basic bending, standing, and organizational tasks.

Work Conditions: Travel includes regular local visits to support multiple restaurant locations, as well as periodic out‑of‑state or overnight travel based on business needs, training requirements, new‑opening support, or operational priorities. Some work may occur in outdoor or off‑site environments depending on event or training activities.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

Wolfgang Puck Fine Dining Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state, or local protected class.