What are the responsibilities and job description for the Food Runner position at Wolfgang Puck Bar & Grill?
Located in the heart of the MGM Grand, Wolfgang Puck Bar & Grill brings the legendary chef’s signature California-inspired cuisine to a lively, approachable setting. The restaurant blends the warmth and comfort of classic bar & grill dining with the high-quality ingredients, elevated flavors, and genuine hospitality that define the Wolfgang Puck Fine Dining experience. With a bustling open kitchen, energetic atmosphere, and a menu rooted in seasonal freshness, Wolfgang Puck Bar & Grill delivers a welcoming environment for both guests and team members to enjoy.
Job Summary
The Food Runner is an essential part of the guest experience at Wolfgang Puck Bar & Grill. This role ensures that dishes move from the kitchen to the dining room accurately, efficiently, and with the level of hospitality synonymous with the Wolfgang Puck brand. The ideal candidate is energetic, detail-oriented, and thrives in a fast-paced, team-driven environment.
Essential Job Functions
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Deliver dishes to guests promptly, ensuring accuracy, proper presentation, and warm, friendly service.
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Act as the communication bridge between the kitchen and front-of-house teams, coordinating timing and order flow.
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Maintain all service, expo, and side stations—clean, organized, and fully stocked throughout service.
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Assist servers by clearing tables, removing used plates, and transporting soiled items to the dish area.
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Support dining room setup and breakdown, including linens, table settings, glassware, and silverware.
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Continuously restock service areas with ice, beverages, condiments, and operational supplies.
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Notify managers or servers immediately of any guest concerns or issues upon food delivery.
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Follow all sanitation, food safety, and cleanliness guidelines.
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Perform additional duties as assigned by management.
Qualifications
Education:
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High School Diploma or GED required.
Experience:
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1 year of runner or support role experience in a fast-paced or high-volume restaurant; casual-fine or upscale dining experience preferred.
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Strong understanding of dining room flow, service sequence, and food presentation.
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Guest-focused, self-motivated, and able to anticipate team needs.
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Must be able to stand and move quickly for long periods.
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Flexible schedule—including evenings, weekends, and holidays.
Knowledge, Skills & Abilities
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Highly organized, with the ability to keep work areas clean and efficient.
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Strong multitasking ability; calm and focused under pressure.
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Excellent communication skills with both guests and team members.
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Works well in a team environment and assists wherever needed.
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Professional appearance and polished, positive demeanor.
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Genuine hospitality mindset—actively looks for ways to enhance the guest experience.
Physical Requirements
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Ability to stand and walk for extended periods; frequent bending, lifting, and reaching.
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Must regularly lift up to 25 pounds and occasionally up to 40 pounds.
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Vision requirements include close, distance, color, peripheral, depth perception, and ability to adjust focus.
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Exposure to heat, steam, busy kitchens, and cleaning chemicals.
Work Environment
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Indoor work split between the dining room and the kitchen.
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Moderate to high noise levels depending on service volume.
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Work schedule includes evenings, weekends, and holidays.
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Reasonable accommodations may be made for individuals with disabilities.
Equal Opportunity Employer
Wolfgang Puck Fine Dining Group is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, gender, sexual orientation, veteran status, disability, or any other protected class.
