Property Supervisor-Student Housing

Mission of the Position

The Property Supervisor manages an assigned portfolio for Wolfe & Associates, Property Services, with a strong emphasis on Isla Vista student housing. As the primary contact for property owners, the supervisor helps protect their investments through attentive property care, sound financial oversight, and responsive service to residents and tenants. This role connects owners, residents, and our office and maintenance teams to resolve concerns, keep properties well maintained, and coordinate the demands of student leasing and annual turnover. The portfolio may also include other residential properties in Santa Barbara County.

Essential Duties and Responsibilities

Owner and Resident Relations

· Maintain regular communication with property owners about property condition, financial performance, maintenance, and leasing activity; provide recommendations and follow through on decisions.

· Respond promptly and professionally to resident and tenant questions, concerns, and complaints, and work with the appropriate staff to resolve issues.

· Prepare resident notices and correspondence, address lease violations, and document follow-up in accordance with company procedures.

Property Care and Project Coordination

· Conduct regular exterior inspections, semiannual interior inspections, and move-out inspections; document findings and follow up on needed work.

· Enter and track work orders, coordinate with maintenance staff and vendors, and review completed work for quality and completeness.

· Identify and address concerns involving safety, property condition, and curb appeal; recommend preventive maintenance and improvements to owners.

· Develop project scopes, obtain and compare bids, coordinate approved work, and keep owners informed of progress and costs.

Leasing and Financial Oversight

· Monitor rental market conditions, recommend rents and adjustments, and implement approved changes.

· Maintain accurate online listings and social media updates in coordination with the leasing team.

· Coordinate with leasing and maintenance teams to plan student housing turnover and prepare apartments for incoming residents.

· Review property income and expenses, analyze financial results, and prepare and monitor budgets.

· Review and approve vendor invoices, utility bills, and other property expenses within established approval limits.

· Complete security deposit reconciliations with supporting inspection records and charges, and coordinate timely processing with trust accounting.

Staff Supervision and Team Support

· Supervise on-site managers and staff, communicate expectations, and follow up on performance and assigned work.

· Work occasional weekends and participate in the emergency on-call rotation approximately eight times per year.

· Perform other duties as assigned by the Senior Property Supervisor, Vice President, or President.

Qualifications

· Current California real estate license.

· At least three years of property management experience; residential and student housing experience preferred.

· Strong written and verbal communication, good listening skills, and the ability to build productive relationships with owners, residents, vendors, and coworkers.

· Strong organization, time management, and follow-through; ability to manage multiple properties and competing priorities.

· Sound judgment and the ability to address concerns calmly, solve problems, and identify matters requiring supervisor involvement.

· Ability to review property income and expenses, work with budgets, and evaluate bids and invoices.

· Proficiency with Microsoft Outlook, Word, and Excel; familiarity with AppFolio or similar property management software is a plus.

· Valid driver’s license, clean driving record, reliable vehicle, and current automobile insurance.

Pay: $72,800.00 - $85,280.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Application Question(s):

• Have you managed multiple multi family properties?
• Have you managed student housing?

Work Location: In person

Salary : $72,800 - $85,280