Front Desk Reception

WNY Urology Associates, Harlem Rd. location, is seeking a dependable, compassionate, and efficient front desk receptionist who is able to multitask in a fast -paced medical practice. Your primary job duties will include greeting and checking in patients, collecting co-pays, and processing paperwork. The ability to maintain a positive attitude in a high patient volume practice is a must.

Job duties include:

• Greeting patients with courtesy as they arrive.
• Updating patient demographics, pharmacy and insurance plan in the EMR.
• Scanning, filing, and preparation of patient charts and records.
• Reviewing and routing patient documents in the EMR.
• Answer patient questions and incoming phone calls as needed.
• Schedule patient appointments as needed.
• Collecting co-pays
• Ability to work collaboratively with a team and take directives from leadership.
• Flexibility to work at check-in, check-out, and assist with Kiosk as needed.
• Take on additional tasks as needed.

Requirements and Qualifications:

• EMR experience a must (Medent preferred but not required).
• 1 year experience working in a medical office.
• Ability to multitask and prioritize work.
• Excellent communication skills both oral and written.
• Proficient in keyboarding and computer navigation