What are the responsibilities and job description for the Jr Process Analyst - Customer Service position at WM?
I. Job Summary
To learn and perform basic level tasks / activities related to the process / business the employee is aligned with.
II. Essential Duties and Responsibilities
- Understands business fundamentals and standard operating procedures
- Follow designated training schedule, ensure successful certification at every defined level.
- Maintains professional and productive relations and communications with internal customers.
- Follows standard procedures and introduces all new procedures into daily routine.
- Meets or exceeds individual productivity requirements.
- Resolves problem invoices with the highest degree of urgency.
- Returns or resolves quality control issues in problem queues.
- Other duties may be assigned as needed by supervisor / manager.
III. Qualifications
A. Required Qualifications
- Bachelor's Degree Bachelor’s degree in any stream or any equivalent degree
B. Preferred Qualifications
- Master's Degree Master’s Degree or Post-Graduation
- No experience 0-6 months of prior relevant experience in the field of Audit, Accounts & Finance.
- Experience on the similar kind of process will have an additional advantage.
Candidates with excellent communication / analytical skills without any experience may be considered
If this sounds like the opportunity that you have been looking for, please click Apply.