What are the responsibilities and job description for the Digital Business Analyst III, position at WM?
I. Job Summary
Plays a key role in supporting and enhancing MAS applications built on the IBM i (AS/400) platform. Executes hands-on experience with legacy systems and a strong understanding of how they integrate with business operations. Works closely with end users across departments to identify functional gaps, gather requirements, and implement improvements that align application capabilities with operational needs.
II. Essential Duties and Responsibilities
- Provide day-to-day support for AS/400 applications, including troubleshooting and resolving user issues.
- Collaborate with business teams to understand workflows and identify opportunities for application improvements.
- Assist with system changes, testing, and implementation of new features or updates.
- Document business processes, application changes, and user guides.
- Liaise with IT and business customers to ensure system reliability and performance.
- Propose and implement solutions to improve system efficiency and contribute to continuous improvement initiatives.
III. Qualifications
A. Required Qualifications
- Bachelor's Degree (accredited) in Computer Science, MIS, Business Administration, or in lieu of degree
- High School Diploma or GED (accredited) and 4 years of relevant work experience.
- 5 years of relevant work experience (in addition to education requirement).
B. Preferred Qualifications
Knowledge Skills and Abilities
- Ability to analyze complex data, identify issues, and propose effective solutions, utilizing SQL query.
- Excellent communication skills to interpret functional requirements for technical teams and convey insights and training to business stakeholders.
- Proficient in word and excel with the ability to create pivot tables.
- Knowledge of the waste industry. Experienced with IBM i / AS/400 applications. Understand the software development lifecycles (Agile/Scrum), and software platform JIRA.
C. Additional Requirements
- This role is not able to provide sponsorship now or in the future.
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
- Repetitive Motions
- Eye/Hand/Foot Coordination
- Sitting
- Talking
- Hearing
Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
The expected base pay range for this position across the U.S. is $84,300.00 - $123,625.00. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.
If this sounds like the opportunity that you have been looking for, please click Apply.
Salary : $84,300 - $123,625