Demo

Clerk II, Billing - CBC

WM
PHOENIX, AZ Full Time
POSTED ON 3/28/2026
AVAILABLE BEFORE 5/27/2026


I. Job Summary

Intermediate level position in the consolidated billing center, is responsible for compiling data and preparing company invoices and bills. Has developed knowledge and skills through formal training or related work experience. Works within established procedures with a moderate degree of supervision. Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions.

II. Essential Duties and Responsibilities
 

  • Processes and generates moderately complex Municipal Billing and Down-Loads.

     

  • Processes and generates billings for assigned districts and areas including all lines of business.

     

  • Performs a comparative analysis of generated revenues.

     

  • Creates invoices, transmits file to print vendors, and post billing transactions.

     

  • Compiles, validates and maintains generated revenue reports.

     

  • Creates and mails manual invoices.

     

  • Work with various departments regarding dispute resolution of accounts.

     

  • Researches and resolves customer issues.

     

  • Creates and processes adjustments.

     

  • Processes customer refund request.

     

  • Researches, resolves and manages customer credit balance reports.

     

  • Revenue reporting and month-end system close processing.

     

  • Maintains and reviews bill cycles.

     

  • Reviews and maintains various billing reports.

     

  • Ensures all billing transactions are SOX compliant.

     

  • Duties specific to Landfill and Transfer Station billing as required
  • Daily reconciliation of scale system to MAS and PMT.
  • Calculates and keys into MAS manual ticket entries for various landfills related to non Fastlane charges.
  • Balances payments interfaced in MAS by WMSC to charges on all COD landfill accounts and research any discrepancies for resolution.
  • Daily reviews and approval of Daily Cash Reconciliation Reports from individual landfills for accuracy and SOX compliance.
  • Audits in both MAS and Fastlane the set up of new customers and changes to existing customers


III. Qualifications 

A. Required Qualifications 
 

  • High School Diploma or GED (accredited)
  • 3 years of relevant work experience in Billing, Accounts Receivable or other position in Accounting/Finance or related field (in addition to education requirement).


B. Preferred Qualifications 

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Repetitive Motions
  • Eye/Hand/Foot Coordination
  • Sitting
  • Talking
  • Hearing

 

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits 
 

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 

 

If this sounds like the opportunity that you have been looking for, please click Apply.

Salary.com Estimation for Clerk II, Billing - CBC in PHOENIX, AZ
$55,730 to $70,418
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