What are the responsibilities and job description for the Retail Store Associate position at WM B REILY & COMPANY INC?
Job Details
Description
About Us
New England Coffee, a brand of Reily Foods Company, has been proudly roasting coffee for over 100 years. We’re passionate about delivering exceptional coffee experiences to our customers and are looking for motivated individuals to join our growing eCommerce team.
Position Summary
We’re looking for a motivated, detail-oriented team player to join our fast-paced e-commerce fulfillment department. The E-Commerce Fulfillment Associate is responsible for ensuring all customer orders are accurately picked, packed, and shipped on time, while maintaining product quality and providing excellent service.
Essential Functions and Responsibilities
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Monitor and print daily online orders.
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Accurately pick, fill, and ship coffee orders in a timely and organized manner.
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Restock coffee bins and assist with inventory management.
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Support retail coffee shop operations as needed, including brewing and serving coffee, maintaining food displays, and assisting customers.
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Follow all safety procedures and actively participate in safety training and initiatives.
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Perform other related duties as assigned.
Why Join Us
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Competitive pay and benefits package
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Employee discounts on coffee and merchandise
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Positive, team-oriented environment
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Opportunity to grow within a long-standing, family-owned company
Qualifications
Preferred Skills & Experience
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Previous experience working in a fast-paced warehouse, fulfillment, or food production environment.
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Ability to read, write, and communicate effectively in English. (Spanish proficiency a plus).
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Ability to lift up to 30 lbs. and stand for extended periods.
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Excellent customer service and communication skills.
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Dependable, punctual, and team-oriented with a positive attitude.
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Basic computer skills, including familiarity with Microsoft Office and shipping software (UPS, FedEx, etc.).
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Strong attention to detail with accuracy in order fulfillment.
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Flexible schedule availability to support business needs, including occasional weekends or extended hours.