What are the responsibilities and job description for the Scheduling Coordinator position at WITHAM HEALTH SERVICES?
- Department: Provider Central Scheduling
- Schedule: Full Time, Days
- Hospital: Witham Health Services
- Location: Lebanon, IN
Job Summary:
The Scheduling Coordinator is responsible for managing inbound requests for new patient appointments across Witham Health Services. This role ensures patients are matched with appropriate providers based on availability, location, and insurance coverage. The Specialist collects and verifies demographic and insurance information, provides patient instructions, and ensures accurate and timely appointment scheduling according to provider-specific preferences. Individuals in this role must uphold customer service standards and support scheduling accuracy across multiple practices.
Minimum Requirements:
- High School diploma or equivalent required
- Basic computer skills and accurate typing skills required
- Previous experience in a medical office, call center, or scheduling environment highly preferred
- Knowledge of insurance verification processes and MEDITECH EHR system is strongly preferred
Equal Opportunity Employer
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