Fantasy Valley Cart/Starter

Position Title:         Golf Operations Level 1, 2, and 3     

Department:            Golf

Reports To:             Director of Golf

Status:                    Full-time or Part-time Seasonal, Hourly (Non-Exempt)

Working Hours:      Varied hours/shifts, fluctuates with time of season, weekends and holidays typical

Wage:            $17.00 per hour 

Benefits:              Maryland Accrued Sick time/401k/Recreational Privileges

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Position Summary:  Assist in overall daily operations of the golf course.

Essential Duties & Responsibilities: 

Wisp Resort is a four-season ski, golf and recreational destination resort.  Because of the nature of the resort business, employees may be asked to perform other duties outside of the job description.  Also, hours of operation are 24/7 including weekends and holidays.

Specific Duties & Responsibilities: Level 1 – Cart Attendant – NE01    

•    Entry level, little direct experience.

•    Greets and transports golfers via golf cart at the beginning and at the end of rounds of play.

•    Maintains the golf cart fleet by washing, filling up with gas and parking carts neatly in the staging area.

•    Keep golf cart area neat and clean, and assist Pro Shop attendants with all tasks necessary to run the golf operation as smoothly as possible.

•    Pick and clean the driving range and the range golf balls.

•    Maintains and exhibits knowledge of proper golf course etiquette.

Specific Duties & Responsibilities: Level 2 – Starter/Ranger – NE02    

•    1-2 years’ experience, still developing knowledge/skills, exhibits some core competencies.

•    Greets golfers at the first tee and explains the golf course and the rules.

•    After starting golfers, rides the golf course monitoring the pace of play and assists golfers with any needs.

•    Manages the pace of play and encourages proper golf etiquette. 

•    Maintains and exhibits a comprehensive knowledge of the game of golf.

•    Exhibits the ability to be well mannered, present a clean and professional appearance and to be guest oriented.

Specific Duties & Responsibilities: Level 3 – Shop Attendant – NE03    

•    2-4 years’ experience, increased accountability (team/crew), possesses required knowledge/skills.

•    Assists in training and supervision of other Golf Shop Attendants as needed.

•    Exhibits working knowledge of how the game of golf works, and the ability to use office equipment like cash registers, telephones, computers, printers and fax machines.

•    Oversees the entire golf operation for the day that he/she is on duty, is well-mannered with a clean professional appearance and guest service oriented.

•    Manages the tee sheet, and assists guests with questions and concerns.

•    Periodically checks in with the Golf Cart Attendants and the Starters/Rangers to ensure that the operation is running smoothly.

•    Keeps the Golf Shop merchandise in order and the overall shop area neat and clean.

Qualifications:

Successful execution of this job requires an individual to satisfactorily perform each essential duty.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  

Education and/or Experience:

•    High School diploma or equivalent, unless company sees capability without minimum education requirement

•    Previous golf course experience helpful but not required

•    Must be at least 21 years of age to work behind the counter.

Language Skills:

•    Basic English

•    Strong communication and interpersonal skills

Mathematical Skills:

•    Basic math

Certificates, Licenses, Registrations:

•    None required

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•    Standing, sitting, pushing, pulling, bending, kneeling, lifting.

•    Manual dexterity, auditory and visual demands.

Work Environment/Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•    Work performed primarily outdoors, adverse weather conditions possible.

•    General resort atmosphere with many, varied aspects.

•    Duties may be mentally demanding or stressful at times, particularly during peak season time periods.

Disclaimer:  The information listed in this Job Description may only be a summary of the work involved and could change depending on the future direction of the company.  The right of final decision is with the management of the company and the company is eligible to reject any applicant without disclosing the reason.