What are the responsibilities and job description for the RESERVATIONIST position at Wish You Were Here Group?
Description
Now Hiring: Part-Time Reservationist – Èlephante
Location: Santa Monica, CA
Position: Part-Time
Pay Range: $20–$22/hour
Estimated Hours: 25–30 hours per week
Èlephante is a high-volume, upscale restaurant in Santa Monica known for exceptional hospitality and a dynamic guest experience. We are currently seeking a detail-oriented, guest-focused Part-Time Reservationist to join our team.
This role is ideal for someone who enjoys being the first point of contact for guests, thrives in a fast-paced environment, and understands the importance of accuracy, professionalism, and discretion.
What You’ll Do
At Èlephante, we pride ourselves on delivering unforgettable experiences to our guests and fostering a positive, professional workplace for our team. Your role as Reservationist is essential in setting the tone for every guest interaction.
Apply today and become the voice of Èlephante in Santa Monica.
Now Hiring: Part-Time Reservationist – Èlephante
Location: Santa Monica, CA
Position: Part-Time
Pay Range: $20–$22/hour
Estimated Hours: 25–30 hours per week
Èlephante is a high-volume, upscale restaurant in Santa Monica known for exceptional hospitality and a dynamic guest experience. We are currently seeking a detail-oriented, guest-focused Part-Time Reservationist to join our team.
This role is ideal for someone who enjoys being the first point of contact for guests, thrives in a fast-paced environment, and understands the importance of accuracy, professionalism, and discretion.
What You’ll Do
- Manage restaurant reservations and guest inquiries via phone and email
- Use OpenTable to create, update, and manage reservations (including notes, preferences, and special requests)
- Confirm and reconfirm reservations and assist with overbook situations in coordination with the Manager on Duty
- Provide accurate information about the restaurant, menus, and special events
- Handle pre-payments for reservations and events when required
- Maintain accurate reservation records and troubleshoot discrepancies
- Support promotions and special events by communicating details clearly to guests
- Communicate effectively with managers and front-of-house teams
- Uphold confidentiality and follow all health, safety, and company policies
- Part-time availability, including evenings, weekends, and holidays
- OpenTable experience required
- Previous Host experience strongly preferred
- Prior Reservationist experience a plus
- Printing experience a plus
- Strong written and verbal communication skills
- Professional, organized, and guest-focused demeanor
- Ability to multitask and remain calm under pressure in a high-volume environment
- Competitive pay: $20–$22/hour
- Part-time schedule (25–30 hours per week)
- Supportive, collaborative team environment
- Opportunity to grow within a well-established hospitality group
At Èlephante, we pride ourselves on delivering unforgettable experiences to our guests and fostering a positive, professional workplace for our team. Your role as Reservationist is essential in setting the tone for every guest interaction.
Apply today and become the voice of Èlephante in Santa Monica.
Salary : $20 - $30