What are the responsibilities and job description for the Compliance Officer position at WiserHunt Inc.?
Title/Role: Compliance Officer
Worksite address: Tallahassee, FL 32399
Interview Type: In Person
Work Arrangement: Onsite
Complete Description:
FL-DBPR-Condominiums, Timeshares and Mobile Homes - Compliance Officer
WORK ENVIRONMENT: Professional office, business casual
CANDIDATE RESPONSIBILITIES:
** Contact constituents/complainants to discuss the details of the complaints that are filed.
** Read state statute and compare with complaints to analyze the issue.
** Communicating with the public, so good customer service skills are a MUST.
** Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
** Provide any resources or referrals, as appropriate.
** Send a written correspondence to the complainant once approved by the supervisor.
** Close the case out by adding the appropriate codes/activities/statues in Versa.
** Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS:
** Communicate verbally and in writing appropriately
** Read and interrupt Florida statutes
** Previous experience working with the public in a professional work environment
** Exceptional organizational skills
** Commit to the project time line
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Skills |
Required / Desired |
Years of Experience required |
Candidate has |
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Ability to speak and understand English |
Required |
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High school diploma |
Required |
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Excellent written and oral communication with the public |
Required |
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Ability to read and interrupt Florida State Statues |
Required |
1 Years |
|
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Experience working with the public in a professional work environment |
Required |
3 Years |
|
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Experience working with the public and analyzing complaints |
Required |
1 Years |
|
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Experience using Versa |
Highly desired |
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Experience using OnBase system |
Highly desired |
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Bachelors Degree |
Highly desired |
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Salary : $30 - $40