What are the responsibilities and job description for the Compliance Officer position at Prismagic Solutions Inc?
WORK LOCATIONS: Candidate can select one of the following work locations:
- Doral, FL 33122
- Tallahassee, FL 32399
- Orlando, FL 32801
Candidate Responsibilities:
- Contact constituents/complainants to discuss the details of the complaints that are filed.
- Read state statute and compare with complaints to analyze the issue.
- Communicating with the public, so good customer service skills are a MUST.
- Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
- Provide any resources or referrals, as appropriate.
- Send a written correspondence to the complainant once approved by the supervisor.
- Close the case out by adding the appropriate codes/activities/statues in Versa.
- Document the actions in the OnBase system.
Candidate Required Skills:
- Communicate verbally and in writing appropriately
- Read and interrupt Florida statutes
- Previous experience working with the public in a professional work environment
- Exceptional organizational skills
- Commit to the project time line
Pay: $38.14 per hour
Work Location: In person
Salary : $38