What are the responsibilities and job description for the Care Coordinator I, II position at WISE & HEALTHY AGING?
For more than 50 years, Wise & Healthy Aging has been serving older adults at all stages of their lives. Offering a wide range of services for older adults from pre-retirement through elder years, we also offer services for caregivers and their families and work closely with other senior services and community organizations who share our passion and commitment to making a difference in the lives of older adults. Wise & Healthy Aging has received numerous designations of excellence from Guide Star, GREATNONPROFITS, and is nationally certified as a Great Place to Work.
We offer competitive salaries and comprehensive benefits. For staff who regularly work 30 or more hours per week, benefits include employers pays up to 80% of health insurance, 100% company-paid dental, 401(k) plan with competitive employer match, Flexible Spending Account (FSA), optional life and vision insurance, 14 paid holidays plus paid time off (PTO).
The Care Management program is currently seeking a motivated, assertive, Care Coordinator/Social Worker to service the Santa Monica Regional office and its surrounding territory. The Care Coordinator will provide efficient, comprehensive, and effective care management services to older adult and disabled residents which include a comprehensive assessment of the clients, development of a written care plan with measurable outcomes, arrangement and coordination of services, and client follow-up to monitor the effectiveness of the services arranged and assess the need for additional services.
Primary Responsibilities:
- Conduct biopsychosocial in-home assessments, including paper documentation and input documentation into software system for LA County.
- Develop a written care plan with measurable outcomes to address and implement an agreed upon action plan for client needs.
- Identify appropriate resources and mobilize them to address client needs and resolve problems.
- Arrange and coordinate services on behalf of client.
- Maintain contact with client to monitor the effectiveness of the services arranged for client and assess the need for additional services.
- Write accurate, thorough, and specific client assessments, letters, emails, and other communication. Complete timely, accurate and thorough documentation for client files.
- Enter service recordings into software system on a weekly basis.
- Prepare for and participate in weekly care management staff meetings.
- Oversee Information & Referral call line on a weekly basis.
- Field travel to client’s homes and other sites as needed, up to 50% of the time.
Position Qualification & Education Requirement:
- Minimum requirement - Master's in Social Work (MSW). Masters in Gerontology (MSG) or related human services field.
- Licensed Clinical Social Worker (LCSW) preferred
- Fluency in English (bilingual in Spanish, Farsi or Russian strongly preferred).
Experience & Other Requirements:
- Minimum of two years’ experience in one or more of the following areas: gerontology, long-term care and/or advocacy, or social work.
- Ability to communicate effectively in writing and orally.
- Field work experience with ethnically diverse populations.
- Bi-lingual language skills a plus.
- Previous case management experience strongly preferred; knowledgeable of community resources and needs of client population.
- Valid driver’s license, auto insurance and satisfactory criminal background check required.
- Must travel throughout designated service territory.
- Experience in medical billing
Work Environment:
- This position is based in the corporate office of Wise & Healthy Aging located at 1527 4th Street, Santa Monica, CA 90401.
Salary : $32 - $36