Mortgage Loan Processing Supervisor

Wisconsin Mortgage Corporation

1-4 Family Mortgage Origination

Profile: Wisconsin Mortgage Corporation is a locally owned and independent Mortgage company and one of the Shorewest Family of companies. With 75 years of continuous growth and a steadfast commitment to helping Wisconsin families, the Shorewest Realtors currently comprises of over 29 offices and 900 sales associates. The Shorewest family of companies includes: Wisconsin Mortgage Corporation, Heritage Title Services, Shorewest Real Estate Institute, and Shorewest Insurance Associates. We are Wisconsin's Largest Home Seller.

Hours: Full Time – Department Hours 8:00 AM – 5:00 PM Monday – Friday, Occasional Evenings and Weekends.

Reports To: General Manager, Wisconsin Mortgage Corporation

Job Responsibilities:

• Supervise a team of Mortgage Loan Processors to efficiently meet published turn-times of residential mortgage loans.
• Main point of contact and for pipeline management and assist with overall mortgage loan pipeline.
• Train, mentor and assist processing team.
• Create and update procedures with other departments and discuss with General Manager.
• Manage the pipeline of assigned Mortgage Loan Officers in a timely and efficient manner.
• Work directly with borrowers to answer questions, understand their needs and help guide them through the mortgage loan process.
• Coordinate with the Loan Officer and Borrower to collect and submit required documents such as income, assets, liabilities, employment and other supporting documentation.
• Verify information contained in the mortgage application to ensure its completeness and adherence to regulatory, corporate and investor requirements.
• Input loan file documentation accurately into loan origination system.
• Submit complete loan files to Underwriting and work with Underwriting to resolve any Underwriting conditions.
• Keep Mortgage Loan Officers up to date on the status of their applications in process.
• Maintain Regulation B compliance including completion and mailing Notice of Incomplete letters to borrowers.
• Successfully complete annual regulatory compliance training.
• Assist with department training.
• Assist with any additional projects, tasks or additional responsibilities as assigned.

Requirements:

• At least 10 years’ experience in secondary market residential mortgage loan processing.
• High school degree or equivalent combination of education and experience.
• Experience in a customer service role, ideally in a mortgage lending environment
• Exceptional time-management skills and ability to organize, prioritize and perform multiple tasks simultaneously.
• Ability to work under pressure and adhere to strict deadlines.
• High level of accuracy, attention to detail and consistent follow-through.
• Commitment to excellence and high standards.
• Experience with current mortgage origination regulations, including TRID requirements.
• A strong knowledge of various residential mortgage loans such and FNMA, FHLMC, FHA, VA and WHEDA.
• Strong computer skills.
• Strong verbal and written communication skills; Fluent Spanish is a plus.
• Desire to work in a fast-paced, team-oriented environment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions.

While performing the duties of the job, the employee is frequently required to sit; talk or hear via phone or in person, and use hands to handle. Or touch objects such as a keyboard & mouse. The employee is occasionally required to stand or walk. On occasion the successful candidate may be required to stoop, bend, kneel or squat. The employee must occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus.

Work Environment: Only those present in a normal office setting, no known hazards.

This is an NMLS exempt position

This is an onsite position in Brookfield, WI

Employment with Wisconsin Mortgage Corporation is contingent upon successful completion of a criminal background check.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type: Full-time

Work Location: In person