What are the responsibilities and job description for the Club Events Team lead position at Wisconsin Athletic Club LLC?
Club Event Team Lead Job Description & Performance Expectations
Since 1976, The WAC has built a brand and reputation for being Milwaukee’s finest social and athletic club. Our owners started with the idea of building a club that they would want to belong to and developed a few guiding principles that are followed to this day. It’s what makes us who we are and serves to differentiate WAC from other clubs:
- Our clubs are CLEAN.
- Our staff is FRIENDLY…and it shows.
- We CARE…about our members and their goals, our staff and their dreams, and the health and well-being of the communities we serve.
We’re often asked how we’ve grown so much over the years. The answer is that WAC is aligned around our mission that “we make a difference in people’s lives”. This is accomplished through actively living our ten core values.
Mission & Core Values
- WE greet each member with a smile, his/her name and kind eyes.
- WE provide a clean and welcoming environment.
- WE let our personalities shine and are memorable.
- WE invite and connect with members and guests.
- WE create WAC moments daily.
- WE own and immediately resolve problems.
- WE produce results for our members and club.
- WE have fun and create a “home away from home.”
- WE improve ourselves, the club and our community.
- WE make a commitment to health and fitness with your WAC membership.
Are you WAC? If so, please continue reading below.
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As the Club Event Team Lead, you are responsible for creating, organizing, and executing engaging events that enhance the member experience and strengthen our WAC community. This role leads events from concept to completion, including planning, promotion, execution, and post-event evaluation. The ideal candidate is highly organized, creative, people-focused, and thrives in a collaborative environment, working closely with all departments to deliver memorable, high-quality experiences for members and guests.
Key Responsibilities
Member Engagement & Communication
- Actively engage with members to understand interests, gather feedback, and identify opportunities for new events
- Promote events through multiple channels including in-club signage, email, social media, and direct member outreach
- Personally invite and connect with members to drive attendance and participation
- Create a welcoming, inclusive atmosphere that encourages community building
Event Planning & Execution
- Conceptualize, plan, and deliver a diverse calendar of events, including fitness, wellness, social, educational, and member appreciation events
- Manage all aspects of events from start to finish, including timelines, logistics, staffing, setup, execution, and breakdown
- Coordinate vendors, instructors, presenters, and partners as needed
- Ensure events align with the club’s brand, values, and member experience goals
Cross-Department Collaboration
- Work closely with Fitness, Group Fitness, Member Services, Front Desk, Club Pub, and Operations teams to coordinate resources and support
- Communicate event details clearly to all departments to ensure seamless execution
- Partner with internal teams to integrate programming, promotions, and member initiatives into events
Budgeting & Administration
- Assist in managing event budgets, tracking expenses, and maximizing return on investment
- Maintain event calendars, checklists, and post-event reports
- Track attendance, engagement, and member feedback to evaluate event success
On-Site Presence & Experience Management
- Serve as the primary on-site point of contact and host(ess) during events
- Troubleshoot issues in real time to ensure a smooth, high-quality experience
- Ensure all events meet health, safety, and club standards
Qualifications & Skills
- Previous experience in event planning, hospitality, or member experience preferred
- Exceptional organizational and time-management skills
- Strong interpersonal and communication skills with a passion for people and community
- Ability to lead multiple events and priorities simultaneously
- Comfortable working evenings and weekends as required by the event schedule
- Creative mindset with attention to detail and follow-through
WACy Perks
Daily opportunities to…
- Be an entertainer and let your personality shine
- Be an important part of fulfilling a meaningful purpose
- Create a welcoming, “home away from home” environment
Ongoing opportunities to…
- Learn, Grow and Develop as a person and in your career
- Contribute to the success of your team, club and community
Benefits including…
- Full club membership includes Kids’ Clubhouse
- WAC University Curriculum
- Health, Dental, 401K,Vacation
https://www.thewac.com/wp-content/uploads/WAC-Team-Member-Benefits-Grid.pdf
These are just a few reasons to work at WAC. Does this sound fascinating?
If so, please apply today!
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