Medical Office Administrative Assistant

General Description: The administrative assistant staff should be energetic and organized individuals who will perform certain routine administrative tasks under the direction of a physician or other health practitioners while providing complete and timely patient centered care to the best of their abilities.

Duties: Work within a health practitioner, clinical support staff and administrative assistant team while performing the front end operations below.

ADMINISTRATIVE DUTIES

May include, but not limited to:

• Answer telephones

• Take detailed telephone messages and provide feedback and answers to patient/physician/pharmacy calls as needed.

• Triage and process messages from patients to health practitioner and medical assistant

• Check patients in/out

• Verify patient insurances

• Perform basic billing, and coding for patient payment purpose.

• Collect patient payments at every visit

• Coordinating, authorizing and tracking referrals

• Coordinating, authorizing and tracking diagnostic imaging

• Schedule patients for appointments (in-house, specialty, laboratory, diagnostic imaging, etc.)

• Document/Chart Scanning

• Fax Box Maintenance

• Scanning New Patient charts

• Send Patient Letters

• Send New Patient Packets

• Maintain health information releases

• Create new patient accounts

• Compile medical records and charts as needed for clinical taem, providers, appointments and releases

• Maintain clerical office supply inventory and appearance of the front office and waiting room

• Manage provider schedules

• Perform reminder calls

• Report to practice manager, assigned health practitioner and medical director

• All other duties as assigned by medical director or practice manger

Qualifications

• Proven administrative support , and office coordination

• Proficient in Microsoft Office, Google Workspace, spreadsheets, and basic bookkeeping; familiarity with preferred

• Excellent multi-line phone skills, calendar management, and front desk/customer service experience; strong proofreading and filing abilities

• Ability to manage time effectively, handle confidential information, and support medical or duties as needed

• Bilingual abilities and experience in office/medical administration and document preparation are a plus

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• medical office: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

Salary : $16 - $17